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bongomon
Inspiring
November 23, 2023
Answered

Adobe Audition Inconsistently Recording Sound When Playhead is moving

  • November 23, 2023
  • 1 reply
  • 1338 views

Ok, so total noob here so this has to be something so simple it's gonna be a "There's no gas in the gas tank" situation but I'm just not seeing it.  I'll try to provide all the info, but if I miss something please ask.

 

I just purchased a Logitech Blue Yeti microphone and upgraded my Adobe Suite to include Audition.

 

I have the mic plugged into the USB hub of my Dell U3223QE monitor, and I have output through the jack located on the mic itself.

 

I can hear through my headphones everything going into the mic.

 

On Windows 11, all of my updates are updated.

 

I've read a few articles and so far I have:

 

Made sure that Audition has the Yeti set for the Audio Hardware

 

Made sure Windows also knows I want to use this mic

When I test this in any other application the sound sounds.

When I'm in Audition, and I right click on the Levels window and select Meter Input Signal and speak, the level meter bounces around all happy it has a job to do.

When I click record, I get nothing (most of the time).  Sometimes, and I cannot figure out why, it will record something.  But then it won't, and for the most part won't is all it will do.
The playhead moves everytime I hit the record button, it's just that nothing is recording (again like 9 out of 10 times)

I'm in waveform

 

Please halp!

 

This topic has been closed for replies.
Correct answer bongomon

Connecting directly to the computer did not fix the issue.


Thanks to Sandeep at Adobe Support, this issue is now resolved.  The problem was the Device Class setting, which was set to MME and needed to be set to WASPI for this particular microphone.

1 reply

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
November 23, 2023

That latency figure is too low! Try setting it to about 200 and try again. What this does is regulate the size of the recording buffer. With a single microphone, you won't notice any difference in the actual latency (think of it as a processing delay), but it will make a significant difference to the performance. Also, you might want to think about relocating your temp file (this is what is being recorded to in Waveform view) to a location that's not shared with the OS. In other words, in a separate folder, ideally on a different drive on the machine.

B
bongomonAuthor
Inspiring
November 23, 2023

Thank you for the feedback, I didn't think to include this in my original post, and just to make sure I remembered correctly I went back and tried as you suggested, and I'm still having the same problem.

 

My very first attempt (which failed) at recording any audio, I was at the default 200 latency.  I've tried every. single. option. since and i'm still having the same problem.  When it does record at the lower latency I get a lot of poor audio quality and "dropped samples detected" error messages, but changing that setting does not seem to impact if any recording takes place or not.

The moment I posted this last night, it started working, for like, 20 minutes it would record every time I pressed record.  Then it stopped and once again the playhead moves but nothing is recorded and it's the most confusing and frustrating thing I've dealt with in a long time.

B
bongomonAuthor
Inspiring
November 23, 2023

After posting this reply I went and downloaded Audacity.  All I did was hit record and it recorded without issue.  I made no changes to anything in the software, just installed, hit record, worked like a charm.

Going to try to uninstall and reinstall Audition and see what happens.

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