Skip to main content
E
evilsilence
Participant
March 25, 2011
Question

Adobe Audition: No Supported Audio Device?

  • March 25, 2011
  • 11 replies
  • 73215 views

So I recently bought a new laptop. It has Windows 7, 64-bit installed on it. All my programs installed just fine, except Adobe Audition 3. I install the program, and the first time I open it, it opens just fine. I can even open an audio file it. Then, I close it and the next time I try to open it, it states:

"Adobe Audition could not find a supported audio device".

I tried installing the 3.0.1 patch; nothing. I tried uninstalling and reinstalling; nothing. I've been running it in Windows Vista SP1 and Windows XP modes; nothing! This is driving me crazy!

I have a Realtek High Definition Audio sound card installed and enabled, driver version 6.0.1.6098.

I don't know what to do anymore, there must be some fix to this. It's driving me crazy and I'm sad because I bought this program when I still had Windows Vista thinking I could use it on my next computer.

    11 replies

    Show previous replies
    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    March 25, 2011

    This is not an Audition problem - as the software is telling you, your audio device driver is installed in a way that means that Audition simply can't see it. You probably need to reinstall it, but it's also worth checking whether there's a new driver available. The other thing you should do is go to Edit>Audio Hardware Setup and make sure that it's not just listed and unselected - although this is pretty unlikely. With your internal device it's the Audition 3 Windows Sound driver you should be using.

    If none of this resolves it, then download and install the (free) ASIO4ALL driver, and see if that can find your device. Whilst this replicates what the Audition Windows driver does, it provides rather better diagnostics if you look at the advanced settings, so you might get a better idea of what isn't happening correctly.

    A
    Anonymous
    March 25, 2011

    1. Open the Windows 7 Control Panel and go to the audio area. Make sure you have whatever parts of the Realtek inputs and outputs enabled and working.

    2. Check that if you are using anything that needs to be plugged in, such as an external mic or Line In, that it is plugged in to the socket on the laptop. This sorts out the jack sensing.

    3. Make sure that there is not another Realtek Control Panel separate from the Windows one. If there is, check that it is set similarly to the Windows settings. The two can become disengaged.

    4. Only then start Audition, check it's using Audition Windows Sound and hit the Audition button to check that Audition Windows Sound is set to the right input.

    It's all a mess, a Windows 7 mess.

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    March 25, 2011

    Wild_Duck wrote:

    It's all a mess, a Windows 7 mess.

    Which is, of course, why I will not use it.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices