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victor_khodosov
Participant
Oct 27, 2023 9:33 AM UTC
Question

Adobe Podcast AI is currently down on PC

When I go to the site https://podcast.adobe.com/ I can see this loading process, which doesn't finish..

This service works from a smartphone browser, but I need to clean a massive audio file and it's not suitable to do from the smartphone. How can I fix it?

    8 replies

    George292628522e8n
    Participant
    Dec 17, 2023 11:38 AM UTC

    I'm having the exact same issue and this is the only post I've found about this, feel like I'm going mad. It's been like this for two days.

    I've used different browsers, set to default privacy settings, used mobile browsers, cleared caches, disabled all extensions, still not working.

     

    Did you ever find a fix?

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      SteveG_AudioMasters_
      Community Expert
      SteveG_AudioMasters_Community Expert
      Community Expert
      Dec 17, 2023 11:54 AM UTC

      Every time people complain about this I try it again - and every time, it works fine. This may be a geographical location issue...

       

      You posted a few minutes ago - here's what I just got:

       

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      SteveG_AudioMasters_
      Community Expert
      SteveG_AudioMasters_Community Expert
      Community Expert
      Oct 27, 2023 5:18 PM UTC

      It's working fine. I suggest that you scroll down to the bottom of the Features page, where it will almost certainly tell you why you are failing...

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      victor_khodosovAuthor
      Participant
      Oct 27, 2023 8:48 PM UTC

      I can't scroll the page, unfortunately

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      SteveG_AudioMasters_
      Community Expert
      SteveG_AudioMasters_Community Expert
      Community Expert
      Oct 27, 2023 8:52 PM UTC

      Features

      Enhance Speech Free
      Express Premium

       
      Audio

      yes

      yes
      Bulk upload

      yes

      yes
      Adjust enhancement strength

      yes

      yes
      Max file size 500 MB 1 GB
      Max duration 30 minutes 2 hours
      Max hours of enhanced speech per day 1 hour 4 hours
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      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      Oct 27, 2023 1:15 PM UTC

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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