Adobe Stops Recording Mid-Session
Heads up - I am re-posting something as the Adobe Professional that was replying was insisting that the issue could not be Adobe related, dismissed the issue entirely, was very condescending about the whole ordeal and stopped replying. Here it is again:
Hi guys,
I run a Dell XPS 8940 Tower with an Intel i9 processor, NVIDIA 2060 RTX Super w/ 8g processing power, 64g of memory, Windows 10 Pro 64bit through a Presonus Audiobox 1818VSL with a 96k sample rate. As I am recording my podcasts (as I produce several), the recording will seize up and stop. The playhead will continue but the track recording stops. Here's what that looks like broken down:
-The monitors go completely quiet
-The recording freezes completely
-A strange sound comes through the monitor (a beep, almost sounds like interference from a cell phone) for a split second.
-The playhead and timer continue on but the recording stops entirely with the monitors active again.
In terms of audition, I record in multitrack mode, and I'm usually recording myself and 2 other hosts through my Presonus Audiobox 1818 VSL. What I usually do is I open the audio hardware, change the drive to ASIO and then find the Presonus for the output and input. Then I arm each track onto a Mono track Line 1, 2 and 3.
I put my computer in airplane mode last time to see if it would make any difference, and it didn't... it still stopped recording a few times during a one hour conversation.
It has been so incredibly frustrating as it really interupts the flow of the conversation and it's embarrassing with my guests. I was wondering if you could recommend some things to try to resolve this issue?
I have completely disabled windows sounds, end all non-critical tasks in my task manager and pause all virus recording apps on my computer. I have the most recent (and only) driver that Presonus has to offer. I was running the sample rate at 48k though the interface is 96k. I don't think that would be the issue but after running a couple tests, it seemed to help to match. There's not really any way to say whether or not that's the solution as the recording interruptions happen randomly. Last time it did, it happend at 5 minutes, 35 minutes and an hour and 5 minutes deep. It has happened 4 times in one recording, it's happened once during a recording. There doesn't seem to be any comprehensive pattern.
In terms of where I'm recording to... I've tried all sorts of methods... I've had the Disk Cache on various external drives and on the local drive while recording to either the local drive or to an external hard drive... I've tried every arrangement and various combinations and it still randomly stops.
I've followed every optimization guide I can find and I don't quite know what to do. I really don't want to give up Audition despite finding that may be the only option. This has happened on this brand new tower as well as my 2 year old XPS 9570 under all of the same circumstances. My laptop couldn't handle the 96k sample rate so I never had the chance to fully excercise that setting as I do with this tower.
Any suggestions would be great as I know my machine and the interface are very capable to do basic multitrack recording... I just need to understand why it keeps stopping! Does anyone have any experience with recording interruptions when the sample rate in Audition is set differently than what the potential output is from the interface? Could this really be the issue?
I really appreciate the help!
Thanks everyone!
