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mudiths96757076
Participant
August 8, 2017
Question

application will be stopped

  • August 8, 2017
  • 1 reply
  • 249 views

i have purchased 8 numbers of adobe audition application to be used in recording studios which do not have internet connections. application was installed after giving temporary   internet connection to those computers. at present internet connection was not available and displays  "your application will be stopped with in 20 days.server can not be contacted" .  I have given internet connection and signed in as a user (adobe audition user name and pass word) but the result is same. . my user name is studio10slbc . please help me.

  1. V.P.Palliyaguru

Sri Lanka Broadcasting corporation

Sri Lanka               varnaslbc@gmail.com

    This topic has been closed for replies.

    1 reply

    ryclark
    ryclark
    Participating Frequently
    August 8, 2017

    Which version of Audition have you purchased? Normally these problems have to be fixed by contacting Adobe Customer Support. We are only Adobe users like yourself and have no access to any customer information I'm afraid.

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    August 8, 2017

    This is correct, of course, but it's also worth mentioning that it's not just an internet connection that is required. In order for the license update process to work, you first have to make sure that the version of the Adobe Creative Cloud app on each machine has been updated, and it's important to do this before attempting a re-validation...

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