Skip to main content
Participant
December 29, 2017
Answered

Au 2018 will not open

  • December 29, 2017
  • 1 reply
  • 519 views

Au 2018 will not open and I have uninstalled and reinstalled 3 times. I have also tried installing 2017 again and it does not open either.  I meet all system requirements and have no issue with any other Adobe program.  I am running PC with a 64 bit, Win 7, 64gb ram. 

When I open, it stalls on "Initializing (AuBackend)"

This topic has been closed for replies.
Correct answer ryclark

So CC2017 worked OK before the update to CC2018? Try opening with the Shift key held down. This sets all Audition's preferences back to the default.

1 reply

ryclark
ryclarkCorrect answer
Participating Frequently
December 29, 2017

So CC2017 worked OK before the update to CC2018? Try opening with the Shift key held down. This sets all Audition's preferences back to the default.

SteveG_AudioMasters_
Community Expert
Community Expert
December 29, 2017

If that doesn't work, then you have to treat this as a crash, and send Adobe the last log report - details here: Audition Crashed. Now what?