Audio completely gone after "Error try to save then restart" message

Question

Hi, so i recorded my voice for an hour long of me playing games.

i use obs for recording the video then audition to capture my voices.

Now, i was editing the audition file i just recorded, but then i got the message above. i do not remember the full message, but it was something like "Error try to save then restart"

so i did. i save the file after using noise reduction, then i exit audition. when i open it again, it was gone. the file was there, its still an hour long, but my voice is gone, just complete silence and a straight lines.

i was careless by only doing "Save" instead of "Save as" so that i have a backup, but i didn't expect it to vanished just like that. i thought the file before it was saved into wav is there? hopefully?

so yeah.. did anyone have a solution?

SteveG_AudioMasters_ · Answer

There's no solution, but I can tell you possibly why it happened that you have a blank file - it's an easy mistake to make. At least two of Audition's NR processes have buttons marked 'Output Noise Only' and if you have a check in that box, that's exactly what you'll get - a straight line.

It sounds also as though you were recording in Waveform view. This doesn't record directly to a file, but to a temp file, and it's only permanently saved when you actually save the file - unlike in Multitrack, where you are recording direct to the final file. And in Waveform, this leaves several places for bad things to happen; temp files, which are generally stored in the same area that Windows uses for them, can easily get destroyed by the OS itself. This means two things; firstly that in order to be even vaguely safe, you need to relocate Audition's temp file location (you can do that in Preferences) to a place that isn't used by Windows, and secondly that it's much safer to record in Multitrack view direct to your final file. Even if the recording goes wrong, it's generally possible to recover everything you've done up to this point.

But no, I'm afraid that the chances of recovering from a temp file error are zero. Nobody we've heard from over the last 20+ years has ever managed it successfully. And if you have a written file that's blank, there's no recovering from this either.

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