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cascer1
cascer1
Participating Frequently
October 22, 2017
Answered

audio playing ahead of waveform

  • October 22, 2017
  • 11 replies
  • 5371 views

I recently received the update for Audition CC 2018, which I immediately installed because I like new stuff. And I have to say, I've been met with nothing but issues while using it since.

One of the most annoying issues that I'm facing is that audio playback for files recorded on my computer (this does not apply to audio files imported from elsewhere) is out of sync with what the indicator on screen would suggest.

Basically, I can hear audio about half a second before the waveform starts on my screen. In the image below, I can hear the audio where the indicator currently is, even though the wave doesn't start until a later moment.

q5wl8.png

However, when I go into the waveform editor by double-clicking the track, everything seems to be running in sync. Furthermore, I can select part of the track and remove it, and the correct piece will be removed.

I honestly have no idea what might be causing this, but it's making it very difficult to edit my projects like this.

I am running Windows 10 Pro, and this happened both before and after the fall creators update. My system has 16 GB of DDR3 memory, and all audio files are stored on an SSD.

This topic has been closed for replies.
Correct answer Charles VW

Is there perhaps an update on this issue? It's been a while


Thanks for your patience. We were hoping to originally release a patch in December, but there were some corporate things which got in the way. There should be a patch released soon which should have this fixed.

11 replies

averypel
averypel
Participant
December 7, 2021

Yeah this is still happening for me as well and still has not been resolved?... Any updates?

V
Vasile Berde Luca Stefan
Participant
June 1, 2020

I'm sorry to let you know that this still hasn't been fixed. Latest version of Audition, audio still plays ahead of waveform, with or without effects.

M
mlautens
Participant
June 11, 2020

Confirming that I have the same issue. Whatever it was, it's back. Audio plays off-sync with the waveform.

 

At first, it seemed to me that it might've been the sample rate of the audio file being different from the default sample rate on my playback device, but that's not the case. I match them now, and it still happens.

 

Windows 10, GTX1080 video card. All drivers and Windows patches up to date, oceans of RAM and disk space, no chance this is a resource issue.

M
mlautens
Participant
June 11, 2020

Adding in the information that this occurs on Windows 10, but on my MacBook Pro running the latest Catalina macOS, it's fine. Being bidigital, I just moved the file over to edit it there and no weirdness at all. (Hoping that's useful information.)

M
Motion Mammoth
Inspiring
November 5, 2018

was this solved? I am using the latest version of Audition on a Windows 10 machine.

Everything is up to date...

Tried to restart my device several times, opened, reopened the file. The problem still exists.

I think the problem happens after I add the Reverse Effect to a section of the Audio.

However, I can't make it go away now. Please advise.

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
November 6, 2018

Do you have hardware acceleration turned on?

R
rainerr23167507
Participant
October 12, 2018

I just had the same symptoms but for a completely different reason: On my Mac (Mac OS Sierra) Audition and GarageBand don't seem to get along. I had the same problem (waveform and audio being out of sync) and could not figure out what caused it. In desperation I decided that I better restart the computer and in that process noticed that GarageBand was running. After quitting GarageBand (and without restoring the computer) the problem went away.

justinb40797084
justinb40797084
Participant
July 24, 2018

I'm seeing an issue where if I select a clip and reverse it, it throws the waveform out of sync by the exact length of the reversed clip.  Shouldn't the reversed clip simply fill the exact same amount of waveform space as it did before it was reversed? 

justinb40797084
justinb40797084
Participant
July 24, 2018

Seems like deleting and recreating the peak file corrects the issue I was having.

ryclark
ryclark
Participating Frequently
July 24, 2018

Which version of Audition is this and on which operating system? I don't see this problem on my installation of CC 2018 v.11.1.1.3 on my Win 7 PC. The waveform is instantly reversed and appears reversed as it should.

kents27989677
kents27989677
Inspiring
November 4, 2017

When you actually get someone's attention at Adobe the last thing to do is bug them about an update. That's a perfect way to drive them away and get zero information in the future. Bugs aren't fixed and released in 3 days.

    N
    nickg86841135
    Participating Frequently
    November 4, 2017

    Sounds like the opposite of good customer service for a product I pay monthly for. But thanks for the tip.

    kents27989677
    kents27989677
    Inspiring
    October 25, 2017

    Totally a guess on my part but I've notice the new Audition makes more use of multi-core for running tracks and efx. I'm going to guess it's a sync issue running multi-threaded.

    cascer1
    cascer1Author
    Participating Frequently
    October 24, 2017

    It seems like I don't get this issue when I install the 2017 version (10.0.2) of Audition (don't worry about where I got it), so it must be some issue with the new version of Audition.

    N
    nickg86841135
    Participating Frequently
    October 24, 2017

    Same here. Checked it against a 2017 version I have on another computer and there's no problem. Most definitely an issue with the update.

    N
    nickg86841135
    Participating Frequently
    October 23, 2017

    I'm having this exact same issue with Audition 2018 update running on Windows 10. Audio starts playing ahead of waveform. This specifically occurs with audio recorded through someone else's Adobe Audition (a version that hasn't installed the most recent update).

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    October 23, 2017

    One thing you might want to look at (regardless of what Charles finds) is whether your video driver is up to date. Windows 10 updates have had some pretty strange effects on all sorts of things, and I suspect that some of the 3rd party driver providers are having a bit of fun trying to keep up with them...

    cascer1
    cascer1Author
    Participating Frequently
    October 23, 2017

    I actually got an update for my video driver the day after the Windows update, currently there are no new updates. I also reverted that video driver update to check if that caused it, but the problem also happens when I do that.

    I'm using a GTX 1080 with driver version 387.92 if that helps.

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