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OmurOlcun
Participant
Jun 24, 2020 8:38 AM UTC
Question

Audition 13.0.7 When saving a project files became offline..

I'm using Audition 13.0.7 with Mac Catalina 10.15..
When I save a project (sesx) some of the files goes ofline.. If I'll close the project and reopen it they became online untill I save it.. 🙂
Any idea?


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8 replies

odcr81998540
Participant
Jul 3, 2020 11:41 PM UTC

you are not alone been on the useless adobe chat for 3 and 1/2 hours so far... downgraded to 13.0.6 until fixed

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SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
Jul 4, 2020 9:49 AM UTC

Adobe chat is indeed useless if they still aren't aware that the solution to this is to download the beta version from the CC app and use that instead of the current release...

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odcr81998540
Participant
Jul 6, 2020 5:52 PM UTC

I even asked that question... no response. At least I do not have to pay for this support as I do for PT. All is well, I will just skip 13.0.7

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SuiteSpot
SuiteSpot
Inspiring
Jun 24, 2020 12:02 PM UTC

The next time the files go offline can you (while leaving audition open) go to whatever the equivalent on a Mac is for Explorer and make a copy of the sesx and email it to info@aatranslator.com.au and also providing one of the names of the offline files.

Probably won't help but can't hurt

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    OmurOlcunAuthor
    Participant
    Jun 27, 2020 10:47 AM UTC

    It's almost happening all the time..
    Please mail me when ever you want.. I will show you..

    [Mod note - personal details removed]

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    SuiteSpot
    SuiteSpot
    Inspiring
    Jun 27, 2020 11:19 AM UTC

    As I understand it the Audition developers have been working on this and have just released a fix

    If you go to the beta downloads in the Creative Cloud application you should find the latest Audition beta version.

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    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    Jun 24, 2020 9:58 AM UTC

    It seems that a lot of people are having problems with files mysteriously going off-line when they shouldn't be. Not sure what's behind this yet, I'm afraid - but you're not alone...

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