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AlanFlint
Participating Frequently
November 7, 2016
Answered

Audition 2017 crashes when applying Effects Rack containing Waves plugins

  • November 7, 2016
  • 7 replies
  • 8417 views

Hi,

I have used a small number of Waves plugins for some time, and they have always worked well with previous versions of Adobe Audition and Adobe Audition CC. However, AA CC 2017 has crashed several times this afternoon when trying to apply the Effects Rack.

The message that popped up was:

"Adobe Audition CC 2017.0 has stopped working

A problem caused the program to stop working correctly. Windows will close the program and notify you is a solution is available."

The 'Apply' process gets to 99% then stops working as described in the pop-up error message.

Does anyone have any ideas why this problem might have started to occur, if so, what do I need to do?

Regards,

Alan

    This topic has been closed for replies.
    Correct answer ryclark

    I just tried that, but could not see AA CC  2016. Would I have to uninstall AA CC 2017 first?

    Regards,

    Alan


    No I don't think so. I believe that it should install alongside CC2017. I have them both installed at the moment so that I can check differences between them.

    Hopefully one of the Developers might chime in here with any comments about Waves plugins. Are you using the VST or VST3 versions of the plugins?

    7 replies

    R
    r2-no-d2
    Inspiring
    October 27, 2017

    Do all programs work? Yes! Au is not! Obviously the problem is in this program.

    R
    r2-no-d2
    Inspiring
    October 26, 2017

    Why did you notice this problem solved?

    Reinstall the old version is not the solution!

    Now the СС2018 and Audition also does not work with same VST plugins!

    No one form Adobe has dealt with this problem since the 2017 version!

      Peferling
      Peferling
      Inspiring
      October 26, 2017

      This is why you should keep old versions installed, to keep old plugins functional and for the sake of projects that may occasionally need updating without having to start over from scratch.  Been doing this for over thirty years.  Every shop/firm/agency I've dealt with know this and keeps old versions for compatibility reasons.   The trick is make sure that the new update does not uninstall the old. In extreme cases, some will even set up dedicated machines to avoid compatibility issues. A time machine in that sense. 

      In short, if you wish to play with older VST plugins, then you need to stick with the same playpen in which they reside.

      Paul_Ferguson
      Paul_Ferguson
      Inspiring
      October 27, 2017

      Sure, but it's not sustainable.

      N
      nv_audio
      Participating Frequently
      July 10, 2017

      It's not just the Waves plugins that make Audition crash.

      I experience it a lot whenever I try to batch process more than 20 files. For instance, I've made a couple of batch processing presets that I use for inserting silence at the beginning and end of files. Whenever I try to batch process more than 20 files at a time Audition crashes as soon as it reaches 99%.

      I've experienced this on four different computers now.

      There is a quick fix for the effect rack crash though. It's not super optimal, but it works:

      If you save your effect rack before applying, you can quit Audition, reopen your project, find your new effect rack preset on the list and then apply it. Now Audition won't crash if you apply the effect rack. You can also change the settings of your plugins, and apply it and it still won't crash. I hope this helps just a tiny bit

      M
      miken55041547
      Participating Frequently
      June 9, 2019

      That did work for a while, now its doing the same thing.  Crashing over and again.  I have to say I see tons of simple programs that do more than the adobe subscription product.  The shame is that adobe has some seriously magic features.  Maybe one day they will be kind and hire a developer per product to just read through these forums.


      I mean PS cant even open all jpegs, premier cant handle .mkv's.  This is silly that the most valuable property on earth is poking its users in the eye, and granted, tough to catch.  Frustrate enough people and they will find alternatives.

      C
      coastalmedia
      Participating Frequently
      July 10, 2017

      I have this exact same problem.

      Very frustrating, considering a $60 copy of REAPER seems never to have an issue.

      But then again, Adobe get's our money anyway via subscription, so who cares if the software actually works, right?

      Paul_Ferguson
      Paul_Ferguson
      Inspiring
      July 10, 2017

      I've been around here long enough to know that the Audition developers work very hard at making the program work as well as it can for as many people as it can.  For that reason, I have two things to say to you:

      * My Waves plugins are working inside Audition fine on my machine.

      * Your cynical, sarcastic comment is way out of line.

      C
      coastalmedia
      Participating Frequently
      July 10, 2017

      Hi Paul,

      My cynicism comes from 8 hours a day, 5 days a week full-time, professional use of these products.

      I have deadlines to work to.

      I have clients to answer to.

      I have television networks to answer to.
      Every update costs me time, money and to a level some of my personal wellbeing dealing with the problem..

      I have a right to my frustration at Adobe's updates - they almost ALWAYS get released with bugs and second rate issues.
      In terms of reliability, Adobe software hasn't been the same since CS6.

      Yesterday, I bit the bullet and installed Reaper DAW on my machine. I struggled applying an Rcompressor and WLM meter to a very simple 15 second 48,000 32bit WAV file for about 45 minutes with Audition. Hardly an intensive task.

      I had my solution within 4 minutes of installing Reaper. An OPEN SOURCE PIECE OF SOFTWARE.

      I'm very sorry that you feel I am out of line, but I am very much in line. I am a paying customer. I am a professional user. The fact that the company I pay money EVERY MONTH to for the use of their product has been outdone by a $60. piece of open source software is a really big problem.

      It's comical your response in a way, before updating Audition I had no issues.
      Yet somehow you've implied that this is my issue.

      Like I should have to investigate, un-install, re-install, trash preferences, trash user settings - just to make a piece of software I pay good money for to work, work...

        Paul_Ferguson
        Paul_Ferguson
        Inspiring
        November 14, 2016

        Alan, a question:  Do you subscribe to the Waves Update Plan?

        Paul_Ferguson
        Paul_Ferguson
        Inspiring
        November 14, 2016

        Hi Alan

        I'm using half a dozen Waves plugins on CC 2017, and I haven't had any problems with them.  Win7SP1 64-bit.

        A
        AlanFlintAuthor
        Participating Frequently
        November 14, 2016

        Hi Paul,

        In response to your first message my laptop uses a Windows 10 64-bit OS.

        I generally use the following Waves Plugins to edit the spoken word (i.e. church sermons):

        Renaissance Compressor

        Renaissance DeEsser

        Renaissance Equalizer

        MaxxVolume

        As fas as the Update Plan is concerned, I fear it may have expired, although I did purchase the individual plugins at different times. I suppose the correct thing to do would be to contact Waves and ascertain the situation. Having said that, if the cost is anything like the $200 - $300 there is no way that I could afford that - unfortunately!

        I do appreciate your comments and interest.

        Many thanks,

        Alan

        Paul_Ferguson
        Paul_Ferguson
        Inspiring
        November 15, 2016

        The reason I asked was because I was wondering if for some reason, updated Waves plugins might not be playing nicely with Audition.  I don't have the WUP, so all my Waves stuff is as I bought it, that is, not updated.

        J
        Jari Lampila
        Participant
        November 7, 2016

        I have used Izotope plugins with Adobe Audition CC without any problems. After the latest update I haven't been able to open some earlier made projects, I get the same message as Alan did and Audition crashes.

        After some research I found that problem was with Izotope Ozone 5 which is a mastering tool. Audition CC doesn't work with it at all any more, it crashes immidiately every time I try to use Ozone 5 with it. I cannot call this an improvement and will probably stop using Audition if this problem will not be fixed.

        Wishes,

        Jari

        ryclark
        ryclark
        Participating Frequently
        November 7, 2016

        See the FAQs Audition Crashed. Now what? Following instructions is the only way that the developers of Audition get to see what went wrong and to offer possible cures.

        A
        AlanFlintAuthor
        Participating Frequently
        November 11, 2016

        Hi,

        I have followed the steps in Audition Crashes - Now What? Due to the amount of feedback they will be getting I am not anticipating that Adobe will reply anytime soon.

        In the meantime I have again tried quite a number to times with trying to apply variations of the Effects Rack with several Waves plugins, and unfortunately still the same result ...... it gets to 99% and crashes

        If anyone else has any bright ideas I would very much like to know. The plugins worked very well in previous versions of AA CC.

        Regards,

        Alan

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