Audition 2022 - Not Responding during Launch

Question

Hello, All.I used Audition a few weeks ago and did not have any issues.However, I had to change my subscription plan, and when I logged back in, Audition, when launched, gives the spinning wheel of death, with "Not Responding" in the title bar.I've left it running for about 10 minutes, without change.I uninstalled and reinstalled and still have the same issue.I used Resource Monitor.When opening the "Analyze Wait Chain"It just says:Adobe Audition.exe is not responding.There is no other information included and no chain.What has happened?SpecsDell M6800Windows 10 Pro (Latest)Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz 2.40 GHz20gb Memory(Dual Graphics)Intel HD 4600Nvidia Quadro K3100MAll Adobe products and their cache are running from an SSD drive.Plenty of drive space remaining.

SteveG_AudioMasters_ · Answer

Chances are that the credendials for your installation aren't being recognised by the CC app. Probably the only solution to this is to uninstall Audition using the CC-Cleaner tool and then reinstall it from your updated CC app. The Cleaner tool does a more comprehensive uninstallation, leaving far fewer traces behind.

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