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January 27, 2026
Question

Audition 26.0 freezes on Learn Panel; full system lockup, urgent help needed

  • January 27, 2026
  • 1 reply
  • 0 views

I’ve posted this in Bug Reports, but no luck there so far.  Audition 26.0 has become completely unusable. It launches, displays the Learn Panel, and then freezes within 5–10 seconds. The UI turns gray, the Learn Panel shows a blue border, and the app locks up requiring a hard reboot every time.
This has halted my voiceover work for over 10 days. I’ve done everything possible:
•     Full uninstall of Audition, Creative Cloud, and all Adobe apps
•     Manual deletion of all Adobe folders (Program Files, AppData, CEP, CEF, WebView2)
•     Clean reinstall
•     Workspace reset with custom “NoLearn” layout
•     Edited AuditionPrefs.xml to disable Learn Panel
•     Deleted recovery files after each crash
•     Renamed Learn Panel extension folders
•     Added dummy index.html to bypass panel content
•     Disabled CEPHtmlEngine and renamed global CEP folder
•     Verified WebView2 runtime
•     Rebooted multiple times, tested with and without peripherals
•     Confirmed no GPU, audio, or driver conflicts
Despite all this, Audition still freezes immediately after launch, always when the Learn Panel tries to initialize. HELP from anyone who’s seen this or knows how to bypass CEP/Learn Panel entirely. Requesting escalation to engineering (and believe this warrants compensation or subscription credit!
System:
Windows 11 Pro
Dell Inspiron 7790 AIO
RodeCaster Pro
32 GB RAM
1 TB SSD
Any help, workaround, or insight is appreciated. I can provide logs, screenshots, and crash traces.

Keywords: freeze, Learn Panel, CEP,  Audition 26.0, startup crash, WebView2, Windows 11, voiceover

    1 reply

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    January 27, 2026

    One post is sufficient - see reply in the other one.