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midnightstarr
Inspiring
May 29, 2017
Question

Audition cc 2017.1 Loads too slow on Windows 10.

  • May 29, 2017
  • 2 replies
  • 2260 views

Hello,

I have this new computer for at least two weeks. I also had Windows 10 updates last night. When I tried to load Audition CC this morning, it's didn't load the screen at all (Plus I had to go to work). On Task Manager it says that it's not responding. How do I fix this problem and have Audition load normally?

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2 replies

Legend
May 30, 2017

Assuming you are running the 10.1.1 release of Audition, I just tested the start time on my Win 10 PC and, even though I deliberately prevent the Creative Cloud app from starting when my computer boots, it took considerably less than 10 seconds to open fully on first run of the day.

So, your problem is not down to AA but, is more likely, as you suggest, to be a recent Windows update.  Perhaps you should try removing recent updates (via Settings>Updates>Update history) until you find the culprit?

Not sure what you mean when you write "Why doesn't Audition save projects on multitrack?".  Are you not saving a sesx file when you have completed a session?

ryclark
Participating Frequently
May 30, 2017

At what point in the loading sequence does Audition freeze? Do you see the Audition's flash screen whilst it is trying to open? if so you may see at what point that it stalls since at the bottom left it tells you where it is in the loading sequence. Also Audition creates a log file which might hold information on where it is getting stuck. the log files should be in C:\Users\"Username"\AppData\Roaming\Adobe\Audition\10.0\logs.

midnightstarr
Inspiring
May 31, 2017

Audition did not freeze, it's my new laptop that did.

midnightstarr
Inspiring
May 30, 2017

Hello,

I forgot to mention that I have updated Audition cc last week. It's the recent updates in Windows 10 that is slowing it down and it caused my laptop to freeze. How do I fix Audition so that it can run faster?

Also, Why doesn't audition save projects on multitrack?