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L
Lorenzo5E7F
Participant
October 20, 2021
Question

Audition crashes when trying to open MP4

  • October 20, 2021
  • 1 reply
  • 738 views

Whenever I try and import and MP4 file to open its audio track, the program freezes and eventually crashes if I try and click anywhere (Not Responding).

 

I need to be able to open the videos in order to create VTT subtitle files precisely.

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1 reply

L
Lorenzo5E7FAuthor
Participant
October 20, 2021

Edit: apparently it freezes only when I try to directly open the video preview or the audio. If instead I just expand the video,  create a multitrack session and stick the audio in it it does not freeze. This is bizarre (check the attached image for reference).

 

I have already tried uninstalling Audition using the Adobe Cleaner Tool.

Halp.

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