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spearsonjr
spearsonjr
Participant
July 31, 2020
Question

Audition files won't close. Message is Not Responding.

  • July 31, 2020
  • 1 reply
  • 411 views

When I try to close mp3 files, the file will not close, and I get the message Not Responding. Please advise as to what to do. 

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1 reply

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
July 31, 2020

Mac or PC? Which version are you using? If you wait for long enough, what happens - anything? If all else fails, crash Audition and extract the log reports - that may be the only way we find out what's happening.

spearsonjr
spearsonjrAuthor
Participant
August 8, 2020

PC running Win 10. If I wait long enough, it finally closes. But, I never used to have this problem when I first signed up for the Adobe CC suite and first started using Audition. I don't know what's changed. Maybe I just need the whole computer to be cleaned and defraged, etc.

Trevor L NSSC
Trevor L NSSC
Participating Frequently
August 8, 2020

When I had that issue it turned out to be Audition's Temp directories, which I'd set to be on a network drive as I was running short of space. Moving them back to a local drive solved it.

 

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