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Participant
June 4, 2020
Question

Audition has suddenly gotten hung up while doing the simplest effect.

  • June 4, 2020
  • 1 reply
  • 358 views

I was chugging along just fine. I tried doing the tiniest little fade out and all of a sudden - frozen. 

A little window appeared:

Applying fade envelope ....100%

Waiting.... (still waiting)

WILL NOT ALLOW "CANCEL"

Totally hung up

 

This is the second time something like this has happened in the past month that I could potentially lose work - again. I feel like I can't trust my software anymore.

 

Audition CC, Version 6

Chrome Browser - there was an update early May and my issues started around then coincidentally...? (I only mention because after spending hours with Apple tech support, we discovered the Chrome modification and I learned the browser actually can seriously affect computer processes. Did not know that.)

 

Computer:

Model Name: MacBook Pro

  Model Identifier: MacBookPro11,3

  Processor Name: Quad-Core Intel Core i7

  Processor Speed: 2.5 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Hyper-Threading Technology: Enabled

  Memory: 16 GB

 

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1 reply

SteveG_AudioMasters_
Community Expert
Community Expert
June 4, 2020

There have been a number of reports of processors hanging now, and it's not just Macs - there are reports of this happening on PCs too. As far as I know, it's being investigated, although there has been no update on the situation yet.

Participant
June 4, 2020

Unfortunately, it'll be too late to help save my work again, but glad they're on it.


(FYI-The first time this happened the program just crashed as I was saving shortcuts. When I logged back in none of them had been saved - totally wiped away. Been too nervous to use it again since then until yesterday. Thought my time with Apple may have helped. Nope.)

Anyway, I'd be really curious to know the percentage of people using Chrome who are having issues suddenly. Maybe no connection, but the timing is curious.