Audition wants me to trial but i already have it

Forum|Forum|5 years ago
May 6, 2020
1 reply
1820 views

I became an audition user, monthly payments, a few weeks ago and am using it now consistently.

This morning I opened audition as usual and up popped a window as if I was a new user and invited me to a trial.

IT WILL NOT LET ME START WORK UNLESS I OPT FOR THE TRIAL

IT IS VITAL I START WORK

WHAT DO I DO PLEASE?

How to

This topic has been closed for replies.

R

Richard M Knight

Community Expert

Try:

https://helpx.adobe.com/uk/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

A

Anonymous

My subscription is valid and current. I don't even know about creative cloud. Did I join CC automatically when I started my monthly payments for Audition do you think, or maybe they are part of my monthly Acrobat Readers which i have been paying for years. Goodness, this is all so complicated and all I want to do is to record and edit on audition. I don't need all this extra stuff. I have dropbox and google drive and we transfer and god knows what. and now I am terrified that Adobe thinks I am on a 7 day trial (which was the only way could get on with my really urgent work the other day even though i pay them monthly) and they will switch it off. Thanks for your suggestion of the link, but it raises more questions than it answers.

SteveG_AudioMasters_

Community Expert

You had to join; you couldn't have downloaded the software otherwise. In the link above, probably the most important thing to do is to find the app and update it. Normally it shows up on your desktop (I think that this is the same for Mac and PC) and its icon looks like this:

Once you've found it, go to the Help menu, and check for updates.

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