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Participant
Apr 13, 2021 11:08 AM UTC
Question

Audition will not unsync to dropbox

I have deleted both the computer version and my online account of dropbox, I have also deleted the synced folders and yet Audition does not allow me to save to anything but DropBox. Please help as this has made Audition basically unusable. 

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6 replies

SteveG_AudioMasters_
Community Expert
Community Expert
Apr 13, 2021 2:23 PM UTC

Are you saying that if you attempt to use Save As, you don't get this dialog box, and can't browse to another location?

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Kay5EA8Author
Participant
Apr 13, 2021 2:53 PM UTC
Yes, so I go to select the file location, and it insists that the file is synced to Dropbox, even if I select a file that is not connected to Dropbox, it still has Dropbox in the file address. I then deleted Dropbox from my computer, deleted the account entirely, deleted the files on my computer, rebooted my computer, uninstalled and reinstalled audition making sure I didn't save preferences and it is still insisting on saving to Dropbox. It created another synced file to replace the one I deleted, even tho Dropbox shouldn't be anywhere near my computer anymore. I hope this makes sense!

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SteveG_AudioMasters_
Community Expert
Community Expert
Apr 13, 2021 4:53 PM UTC

So what happens if you select 'Browse' and choose a location that isn't anything to do with Dropbox? I did also wonder whether this would have anything to do with file properties, but I don't think it does; they can only determine what app you use to open a file, not save it.

 

Have you tried saving a file not in the same format and seen what happens then? Also, is it really only Audition this is happening with?

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Community Expert
Apr 13, 2021 12:18 PM UTC

What happens when you try to save to a local disc?

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Kay5EA8Author
Participant
Apr 13, 2021 3:38 PM UTC
It inserts Dropbox into the file address automatically.

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