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Participant
March 26, 2017
Question

Audition won't open because it cannot access preference folder

  • March 26, 2017
  • 2 replies
  • 9415 views

I started a separate account for Audition alone on a separate computer. With fresh install of both the Creative Cloud app signed into the new account, and Audition, I repeatedly get the following message:

‘Audition cannot access the preference folder.Please make sure current user has the read/write permission to the preference folder'

Uninstall and reinstall, along with running first aid on the Mac disk have not changed this situation.

How do I adjust the preferences/where is the folder when Audition won't open?

This topic has been closed for replies.

2 replies

Kanikas
Community Manager
Community Manager
March 27, 2017

Moving to Audition SDK

Charles VW
Inspiring
April 12, 2017

Audition SDK wasn't the correct thread. It should go into Audition CS5.5, CS6 & CC

kglad
Community Expert
Community Expert
March 27, 2017
Participant
March 27, 2017

Thank you, but the thread you reference through the link is for Audition 5.0/5.5. I have Adobe Audition Creative Cloud 2017 -- which seems to be set up entirely differently, because there is no Adobe folder in the Library. There is only a small file called com.adobe.PDFAdminSettings.plist

kglad
Community Expert
Community Expert
March 27, 2017

did you enable viewing of hidden files/folders?