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R
Recon Paul
Participating Frequently
March 15, 2021
Question

Audition won't stop crashing when I record

  • March 15, 2021
  • 1 reply
  • 951 views

Trying to record a voice over in multitrack.  Using a condenser mic through Motu Audtio Express.  For 2 weeks AA has crashed constantly. Crashes when I hit record, hit spacebar to stop, selct output for my headphones.  You name it.  
Have re-installed multiple times.  Ran update today.  Was on phone with Adobe support a week ago.  They remote into my machine and said it was the audio interface.  I was using an adapter to plug into the USB type C.  I thought that might be the issue. Got a type b to type c USB 2 cable to run direct.  Issue persists.  

 

I have isolated the problem to Adobe Audition.  Using the same settings and hardware I have successfully rcpordeed to Reaper, Audacity, and Garage Band multiple times without crashing.  The only software that won't work is Audition.  Audition does work using the built in speakers and mic, but that does me no good.  Why are other softwares not having thsi problem?  Please help. 

 

Hardware:

Mac Book Pro 13"

Quad-Core Intel Core i5

Processor Speed: 2 GHz

Catalaina 10.15.7

 

I am reluctant to update to Big Sur to try fixing a problem. 

 

Audio Interface:

MOTU Audio Express

This topic has been closed for replies.

1 reply

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
March 15, 2021

First thing we'd need is to see the crash log. If you go to the help menu, you can reveal the log files from an option there. Copy the file, and post it into this thread as text. Without that, we are clueless.

R
Recon PaulAuthor
Participating Frequently
March 16, 2021

The reveal log files option in the help menu opens 3 windows in the finder, each with different files.

I'm going to guess you want the text file...

 

Audition Log-last.txt

Log file created: Mon Mar 15 18:57:54 2021
-------------------------------------------
Ticks = 2 <4391013824> <AuLog.Startup> <5> Begin startup sequence
Ticks = 155 <4391013824> <AuLog.Startup> <5> Initializing XML Loader
Ticks = 160 <4391013824> <AuLog.Startup> <5> Initializing Application Settings
Ticks = 292 <4391013824> <AuLog.Startup> <5> Application: Audition
Ticks = 292 <4391013824> <AuLog.Startup> <5> Version: 14.0.0
Ticks = 292 <4391013824> <AuLog.Startup> <5> Build: 36
Ticks = 299 <4391013824> <AuLog.Startup> <5> AuUI initialization sequence started...
Ticks = 299 <4391013824> <AuLog.Startup> <5> Initializing Crash Recovery
Ticks = 367 <4391013824> <AuLog.Startup> <5> Previous Crash Detected!!!
Ticks = 2506 <4391013824> <AuLog.Startup> <5> Initializing dvaaudiodsp
Ticks = 2519 <4391013824> <AuLog.Startup> <5> Initializing AuMediaCoreSupport
Ticks = 2526 <4391013824> <AuLog.Initializer> <5> Initialized dvacore::locale
Ticks = 2526 <4391013824> <AuLog.Initializer> <5> Initialized dvacore::commands::debug
Ticks = 2526 <4391013824> <AuLog.Initializer> <5> Initialized dvacore::commands::test
Ticks = 2526 <4391013824> <AuLog.Initializer> <5> Initialized dvacore::debug
Ticks = 2526 <4391013824> <AuLog.Initializer> <5> Initialized dvacore::debug::CreateSpindump
Ticks = 2526 <4391013824> <AuLog.Initializer> <5> Initialized dvacore::logging::ExceptionLogging
Ticks = 2526 <4391013824> <AuLog.Initializer> <5> Initialized dvanet
Ticks = 2526 <4391013824> <AuLog.Initializer> <5> Initialized dvascripting::threads
Ticks = 2529 <4391013824> <AuLog.Initializer> <5> Initialized dvascriptingES
Ticks = 2529 <4391013824> <AuLog.Startup> <5> Initializing AMIO Host
Ticks = 2532 <4391013824> <AuLog.Initializer> <5> Initialized AmioInfoCache
Ticks = 2532 <4391013824> <AuLog.Initializer> <5> Initialized AuCore
Ticks = 2532 <4391013824> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialize
Ticks = 2535 <4391013824> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::ASLFoundation
Ticks = 2568 <4391013824> <AuLog.Initializer> <5> Initialized Backend
Ticks = 2570 <4391013824> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Backend
Ticks = 2573 <123145542828032> <DynamicLink> <5> Increase wait time to 2
Ticks = 2778 <4391013824> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::DisplaySurface
Ticks = 2779 <4391013824> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::RegistrationServer
Ticks = 3013 <4391013824> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::MediaLayer
Ticks = 3014 <4391013824> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialized
Ticks = 3029 <4391013824> <AuLog.Initializer> <5> Initialized AmioHost
Ticks = 3029 <4391013824> <AuLog.Startup> <5> Initializing dvascripting
Ticks = 3030 <4391013824> <AuLog.Initializer> <5> Initialized dvascripting
Ticks = 3030 <4391013824> <AuLog.Initializer> <5> Initialized Analytics.Scripting.LogEvent
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvaappsupport::feature
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvaappsupport::SplunkStructuredLogger
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvacore::allocator::AllocatorAnalyticsHelper
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvaappsupport::cloudservice::IMSAuthTokenCache
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline::commandlinerunner
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline::unittestrunner
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvaappsupport::commands
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvaui::scripting::UIControlEvent
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvaworkspace
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvamediatypes
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvametadata
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvatemporalxmp::ConsoleCommands
Ticks = 3031 <4391013824> <AuLog.Initializer> <5> Initialized dvametadataui
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvaaccelerate::ipp
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvaaudiodevice
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvaaudiodevice::AudioDeviceTests
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvatransport::SocketTransport
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized MediaFoundation::StressMediaVector
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized BackEnd::Preferences
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized Backend::DynamicBinLoadContentsQueue
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized Backend::ProjectScriptSupport
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized Backend::commands
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvalutcache
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized DisplaySurface::GPUSnifferHost
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized essentialsound::commands
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::GPUSniffer
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::ProjectScriptSupport
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized AuBackend
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized AuApplication
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized AuApplication::ProjectItemObjectExtHandler
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized AuApplication::ProjectObjectExtHandler
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvacrashreporter::Locale
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterAdobe::LogFilePath
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterAdobe::ExceptionLogging
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterSentry::LogFilePath
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized dvacrashreporter::AppState
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized AuUI
Ticks = 3032 <4391013824> <AuLog.Initializer> <5> Initialized AuUI::MainThreadHangMonitor
Ticks = 3032 <4391013824> <AuLog.Startup> <5> Initializing AuBackEnd
Ticks = 3074 <4391013824> <AuLog.Startup> <5> Initializing AuApplication
Ticks = 3075 <4391013824> <AuLog.Startup> <5> AuApplication initialization sequence started...
Ticks = 3075 <4391013824> <AuLog.Startup> <5> Intializing dva unit test and console
Ticks = 3075 <4391013824> <AuLog.Startup> <5> Initializing Audio Device
Ticks = 3272 <4391013824> <AuLog.Startup> <5> Initializing XMP System
Ticks = 3277 <4391013824> <AuLog.Startup> <5> Session Host initialization sequence started...
Ticks = 3278 <4391013824> <AuLog.Startup> <5> Session Host initialization sequence complete.
Ticks = 3278 <4391013824> <AuLog.Startup> <5> Initializing Document Manager
Ticks = 3278 <4391013824> <AuLog.Startup> <5> Initializing Project Manager
Ticks = 3279 <4391013824> <AuLog.Startup> <5> Initializing TimeCode Broadcaster
Ticks = 3279 <4391013824> <AuLog.Startup> <5> Initializing Clipboard Manager
Ticks = 3280 <4391013824> <AuLog.Startup> <5> Initializing Preset Manager
Ticks = 3297 <4391013824> <AuLog.Startup> <5> Initializing Favorites Manager
Ticks = 3300 <4391013824> <AuLog.Startup> <5> Initializing AutoSave Manager
Ticks = 3301 <4391013824> <AuLog.Startup> <5> Initializing Essential Sound
Ticks = 3335 <4391013824> <AuLog.Startup> <5> AuApplication initialization sequence complete.
Ticks = 3335 <4391013824> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 3336 <4391013824> <AuLog.Startup> <5> Initializing AsyncQueueManager
Ticks = 3336 <4391013824> <AuLog.Startup> <5> Initializing AuUI
Ticks = 5837 <4391013824> <AuLog.Startup> <5> Setting up temp directories
Ticks = 5837 <4391013824> <aui.SplashScreen> <5> Initializing (AuUI) took 2.20355 seconds.
Ticks = 5843 <4391013824> <AuLog.Startup> <5> Attempting to recover previous sesssion...
Ticks = 5868 <4391013824> <SetupTempDirsFromRecovery> <5> Recovering a file that we were writing into. Changing the flag to 'read only' for recovery.
Ticks = 5869 <4391013824> <SetupTempDirsFromRecovery> <5> Recovering a file that we were writing into. Changing the flag to 'read only' for recovery.
Ticks = 5871 <4391013824> <SetupTempDirsFromRecovery> <5> Recovering a file that we were writing into. Changing the flag to 'read only' for recovery.
Ticks = 5872 <4391013824> <SetupTempDirsFromRecovery> <5> Recovering a file that we were writing into. Changing the flag to 'read only' for recovery.
Ticks = 6064 <4391013824> <AuLog.Startup> <5> AuUI initialization sequence complete.
Ticks = 6606 <4391013824> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 6697 <4391013824> <APIP> <5> 99F40561-1C1F-4CEA-846E-E19F4FDEDBA5

 

 

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
March 16, 2021

Nothing there has crashed - it's only tried to recover a previous session. What we probably need is the rest of the available log files to find out which one actually logs the crash. There will be one - even complete failures to open produce a crash log file. I have to warn you also that we're in slightly uncharted territory, as I don't have a Mac - in fact very few of us around here do...

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