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JoeMarTech
Participant
September 5, 2021
Question

Black Screen instead of video playback

  • September 5, 2021
  • 7 replies
  • 3583 views

Hi there, I was editing a project and playback was as you expect - press play, hear audio, see video.

 

Suddenly whenever I press play I hear audio but video playback is just a black screen. The video file is still there as I scrub but as soon as I hit play I just see a black screen.

 

I have cleared cache, rebooted, looked through preferences but I am at a loss. Video attached

 

Audition 14.4.0.38

Windows 10 Pro

64GB RAM

AMD Ryzen 9 3950X 16-Core Processor

 

 

    This topic has been closed for replies.

    7 replies

    A
    Alan38207292ayih
    Participant
    July 17, 2024

    We need a solution for this, keep happening!

     

     

    O
    Old31702493ld9z
    Participating Frequently
    April 17, 2024

    I keep waiting for a solution. It's been more than six months since the last update.

      I
      Igor353875393s2e
      Participant
      February 11, 2024

      Same problem in 2024! Is it solved? Adobe, do something with it!

        O
        Old31702493ld9z
        Participating Frequently
        February 15, 2024

        Audition's video player is just really bad. Adobe, do something with it! [2]

        J
        James5FC9
        Inspiring
        April 25, 2023

        Yep having the same problem here. On OSX 13.3 and the latest version of Audition. 

        O
        oliver2855133510i1
        Participant
        December 11, 2023

        I have the same problem.

        The Video is working fine until a certain timespot, and then it just goes black. Whenever I click pause, the picture reappears. as soon as i press play again, it goes black.

         

        And this hasnt been fixed since 2 years?!?

         

          T
          Toxic29206143i0no
          Participant
          April 2, 2023

          How is there STILL no fix for this?? Its literally holding up my work, i cant dub this movie because i cant fkn see anything. All my drivers are up to date, this is something i do on the regular so its not like its new. I have never seen anything like this What the actual fk...

           

            T
            Toxic29206143i0no
            Participant
            April 17, 2024

            Very Late Edit: So I reformatted the file to something smaller, I can't remember what, maybe mp4 or whatever and brought the file back in and it played normally. .

             

            I hope this helps anyone still stuck

            S
            Stu.read
            Participating Frequently
            March 20, 2022

            Did you ever manage to sort this? I'm having the same issue. Graphics drivers upto date. It was playing, and then suddenly just stopped showing picture.

              J
              Jubilant_adventures5D1E
              Participant
              August 29, 2022

              I have the same issue over in Windows and Mac, both computers are up to date and it's has been several months with this problem...

              SteveG_AudioMasters_
              Community Expert
              SteveG_AudioMasters_Community Expert
              Community Expert
              September 5, 2021

              Over the last few months there have been quite a few complaints about this, one way or another. The first thing to check is to see if there's an updated video driver available for your machine; Windows updates have forced some manufacturers to have to release updated drivers almost on a weekly basis, so you might need to check often. There is no guarantee that this will fix it, but you need to check this first.

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