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Participant
February 27, 2020
Question

[bug] Media Browser Population Error

  • February 27, 2020
  • 1 reply
  • 512 views

Build 13.0.3.60 on Windows 10 Pro 64

 

When browsing files on a connected NAS drive when using a file from media browser (dragging the file to your files menu or to the multitrack) will occasionally receive a recursive population error counting each file more than once. This will slow down everything to a crawl after a while. I recorded the error below. Both examples were done after restarting the program consecutively. If you reenter the program after the error the chances of getting the error again close to 90%. 

 

I couldn't find any logs to attach. 

 

 

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1 reply

SteveG_AudioMasters_
Community Expert
Community Expert
February 27, 2020

It's already known about - see this thread for more detail: https://community.adobe.com/t5/audition/bug-sending-media-into-audition-from-premiere-throws-two-identical-errors-entry-point-not-found/td-p/10858372?page=1

 

If you look at either the last post, or the correct answer, you'll get the picture.

Participant
February 27, 2020

Thanks for the reply.  I haven't purchased premier or have any other Adobe products installed. I have not seen an error with this bug as described in your link.

 

 

SteveG_AudioMasters_
Community Expert
Community Expert
February 28, 2020

Having watched all of your video, including the last second, I've noticed that the way your mouse pointer behaves changes - and the last thing it does is something very similar - puts up multiple pointers for a moment. And then it occurred to me that you might have a slightly different manifestation of another situation involving video hardware acceleration. Different machines react in different ways to this, but it's easy to check - there's a box to turn it on or off in Preferences:

If it's on, try turning it off - and vice versa. This has cured a number of display anomalies, and although it usually manifests itself in weird patterns appearing, it could easily affect almost anything that's displayed.