Cannot resize Audition window or move to my second screen

Question

I work with a laptop (Windows 10) connected to a second screen. Whenever I try to move my Audition window to my second screen extension or try to resize it if working on the laptop alone, it crashes. How do I stop it crashing and how can I set it up so that I can move it to my second screen.

Strangely it worked fine while it was a trial - as soon as I subscribed it's developed this glitch.

Thanks for your help.

Anonymous · Accepted Answer

HiWe will shortly provide an bugfix release for this issue, meanwhile please disable the hardware acceleration in the General preferences

SteveG_AudioMasters_ · Answer

The only thing I can suggest is to unload the whole thing, and reinstall. I have an identical setup here - Win 10 on a laptop with an external screen with the desktop extended onto it, which is definitely the way to go, rather than the 'show only' options. Works absolutely fine like that, and always has, so I can only think that something strange has happened during the authentication process on yours.

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