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Participant
January 26, 2019
Question

Cleaning a muffled audio clip from a phone recording

  • January 26, 2019
  • 1 reply
  • 743 views

Hi, my friend was recording someone for her research. She sent me that clip after coming home and realizing that she can barely hear her interviewee. I am a videographer so she sent me her audio file asking me if I could help. I have Audition CS6 on Win10. I must say that this is out of my league. She said that they were in a private meeting and the phone was on a table. The voices are completely muffled and it's hard to understand anything considering all the background noise. She needs it just for her research, so basically doesn't need quality audio, just to be able to understand the conversation. I've uploaded a part of the clip.

https://vocaroo.com/i/s0h3eF8uNt9Z

Thank you.

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    1 reply

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    January 26, 2019

    Whatever that is, there appears to be no easy way to listen to this, or download it. You need to put it in something like Dropbox and provide a proper link to the file directly.

    But if it's really as bad as you say it is, don't be too surprised if it's not possible to improve it, although we really do need to hear it to confirm that.

    Participant
    January 27, 2019

    Sorry, I thought it would work with like that. Here's the Youtube link. It sounds as if the mic was 5 feet away, covered with a napkin.

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    January 27, 2019

    The only thing you could do with that is get a bit of the background noise out. You won't be able to do anything else, because there's nothing else there to do anything with, I'm afraid. It's a bit like distortion; there will never be a fix for it, because there's never any correct reference point to show how it should have been, and this is just the same - you can't invent what's simply not there. A lot of people get fooled by what they saw on CSI, and it's really not the way they portrayed it at all...