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Participant
April 16, 2025
Question

Downloading

  • April 16, 2025
  • 2 replies
  • 119 views

I am relly disappointed in Adobe.  I bought a new computer with specifications to meet the requirements to download after I was not able to use it on my old laptop and I still am unable to download/use Audition.  When I attempt to cancel the subscription, I am not permitted to do so without paying an astronomical amount.  BOOOOOOO, Adobe.  I only want to use Audition and now I am paying over $22 monthly for NOTHING.

 

2 replies

John Waller
Community Expert
Community Expert
April 17, 2025
quote

 I still am unable to download/use Audition.


There's not much to go on here. What problem are you having exactly? Downloading or using? They're very different things.

 

You first download the Cloud Desktop app.

https://www.adobe.com/creativecloud/desktop-app.html

 

Then you install Audition using the Desktop app.

 

Is that what you have done?

 

quote

When I attempt to cancel the subscription, I am not permitted to do so without paying an astronomical amount. 

 

You can get a full refund - with no early termination fee - if you cancel within 14 days of subscribing.

Cancellation details for common Adobe plans

 

SteveG_AudioMasters_
Community Expert
Community Expert
April 16, 2025

Assuming that you have a current subscription, then the way to download Audition (or any other Adobe software) is by using the CC app - that's the only way you can do it. Is this how you are trying to download it?