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Participant
Mar 21, 2020 2:56 PM UTC
Question

free trial

How do I cancel free trial adobe audio?

Thank you.

2 replies

SteveG_AudioMasters_
Community Expert
Community Expert
Mar 21, 2020 5:16 PM UTC

If you paid no subscription, then just uninstall the software. If you paid Adobe any money, then you'll have to contact them directly.

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John Waller
Community Expert
Community Expert
Mar 22, 2020 9:44 AM UTC

Hi Steve,

 

People running trials need to actively cancel the trial. All trials require a credit card number.

 

No contact with Adobe means trials automatically convert to paid subscriptions.

https://helpx.adobe.com/au/manage-account/using/creative-cloud-subscription-terms.html

 

So trials must be actively cancelled by either logging in to your Adobe account and cancelling or by contacting Adobe Customer Care - otherwise charges commence 7 days after the trial begins.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

 

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