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J
jvmod66
Participant
March 21, 2020
Question

free trial

  • March 21, 2020
  • 1 reply
  • 296 views

How do I cancel free trial adobe audio?

Thank you.

    1 reply

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    March 21, 2020

    If you paid no subscription, then just uninstall the software. If you paid Adobe any money, then you'll have to contact them directly.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    March 22, 2020

    Hi Steve,

     

    People running trials need to actively cancel the trial. All trials require a credit card number.

     

    No contact with Adobe means trials automatically convert to paid subscriptions.

    https://helpx.adobe.com/au/manage-account/using/creative-cloud-subscription-terms.html

     

    So trials must be actively cancelled by either logging in to your Adobe account and cancelling or by contacting Adobe Customer Care - otherwise charges commence 7 days after the trial begins.

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

     

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