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June 13, 2019
Question

Frozen / Pre-rendered Tracks Muted (Please Help!)

  • June 13, 2019
  • 2 replies
  • 1508 views

Hi! I have mastering scheduled for next week so this is pretty urgent to be honest.

I have one session in particular where the "frozen" tracks either don't play at all or start playing a few seconds then stop. I found yesterday that it really doesn't matter either how many are frozen. Frozen tracks are saving to the same main directory as the session. See below for more detailed specs.

This is occurring in both CC 2018 11.1.1 and CC 2019 (I just got the trial to see if it stopped).

This is also occurring simultaneously with another problem, which is that there is a 5-10 second lag after I click twice in the multi-track. This results in a "Program not responding" for a moment. So in short, Audition is lagging to the point where it is unusable, but ironically, I cannot make it run faster by freezing tracks because they won't play.

I think something similar happened to another user, and the solution for THEM was a BIOS update. Well, there is no such update for my PC sadly. A BIOS could take care of any number of issues so I'm afraid I'll need some other suggestions.

PC Specs:

DAW: Presonus FireStudio Project (Latest drivers and ASIO - uses Firewire 800)

CPU: AMD 8350FX 8-Core

Memory: 16GB

HDD/SDD: Currently on new 1 TB SSD (I have installed the Audition on both my local HDD (7200rpm) and New SSD)

Graphics: NVidia Card (Cannot recall the exact model from memory, but it was updated last night and only a few years old.)

OS: Win10 64 bit

Session Specs:

Bit Rate: 32-bit float

Freq: 88200hz

What I have tried:

  • Turning on and off the PC
  • Disabling ALL audio devices except the one I need via System Sound (Trying to remove driver conflicts)
  • Turning on and Off hardware acceleration
  • Increasing buffer to >4000 and down to 128
  • Updating Windows
  • Turning off all other running programs including those in taskbar
  • Disabling some plugins - and moving them to the SSD
  • Updating Graphics card drivers

Last note: When the program hangs, in task manager there is minimal resource usage by the SSD, Memory, or CPU. This tells me there is some kind of conflict happening, but I'm out of ideas and really just frustrated. Any help is really really appreciated!!!

Christian

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2 replies

SuiteSpot
Inspiring
June 13, 2019

Is the session (including media) and frozen tracks saved to the SSD or the 7200 RPM drive?

If on the latter move them to the SSD and see how that goes.

June 13, 2019

After it got very bad, I created a copy of the session on the SSD and said 'yes' when prompted to transfer session files to the new folder. I double checked and yes the rendered tracks are also there.

Has anyone had conflicts with NVidia's audio drivers and ASIO? I was going to try and just remove all other audio devices completely from the PC, and disable the Audio Azalia device (Realtek) in the BIOS.

SuiteSpot
Inspiring
June 14, 2019

Humour me and open the sesx file in a text editor and scroll to the bottom of the file and just double check that the media being referenced are on the SSD - it should be obvious  (then exit without saving).

ryclark
Participating Frequently
June 13, 2019

Do the tracks play OK when they are unfrozen and playing in real time? How many tracks do you have in your sessions and what effects are some of them using?

June 13, 2019

Hi Ryclark,

I AM able to hear them once unfrozen (so strange!), and I'd say I'm at about 50 tracks or so, but about half have no effects, though are cut up a bit.

I try to stay away from intense plugins, but some of the tracks (maybe two) have regular stock reverb, and a couple have pitch alteration (not auto-tune, but the one that changes pitch manually). The rest have maybe a compressor on them, but then run through busses for additional processing.

Without much of anything running the program is pretty sluggish anyway to be honest, but more manageable than this.

Christian