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susanb23057128
Inspiring
April 5, 2018
Answered

HELP! All my Audition presets and preferences are gone!

  • April 5, 2018
  • 1 reply
  • 9396 views

I did the recommended update today and began having problems with Audition. I needed to resize the window and it kept crashing. So I went to the CC app and reverted to the prior version. And then all my presets and preferences were gone. I then updated again and the resizing works fine, but my preferences are still gone.

There is no way I can recreate everything! Is there any way to get my presets and preferences back? I made all kinds of custom effects.

Thanks for your help,

Susan

This topic has been closed for replies.
Correct answer ryclark

Not if you didn't save copies of your Audition settings before reverting to a previous version. When you install Audition from scratch it creates a new default Settings folder which would have overwritten the one with your custom settings. Which versions of Audition were you swapping backwards and forwards between? There is a possibility that the old Settings folder was retained if you were moving between versions with completely different version numbers like 10.0.1 and 11.0.2 for instance.

Under the Files menu when Audition is open you will find that Application settings can be imported and exported from the Import/Export branch of the menus. Try clicking on the Import option and see if you can see any of your old Settings folders to re-import from there or by going up a folder level. If not I'm afraid that they are gone. So once you get some of them set up again do an Export/Application Settings to somewhere safe for the future if anything else happens.

1 reply

ryclark
ryclarkCorrect answer
Participating Frequently
April 5, 2018

Not if you didn't save copies of your Audition settings before reverting to a previous version. When you install Audition from scratch it creates a new default Settings folder which would have overwritten the one with your custom settings. Which versions of Audition were you swapping backwards and forwards between? There is a possibility that the old Settings folder was retained if you were moving between versions with completely different version numbers like 10.0.1 and 11.0.2 for instance.

Under the Files menu when Audition is open you will find that Application settings can be imported and exported from the Import/Export branch of the menus. Try clicking on the Import option and see if you can see any of your old Settings folders to re-import from there or by going up a folder level. If not I'm afraid that they are gone. So once you get some of them set up again do an Export/Application Settings to somewhere safe for the future if anything else happens.

susanb23057128
Inspiring
April 5, 2018

Thanks. That is very helpful. I had actually done screen shots of my presets, so I was able to recreate them. I'm a bit confused though. If I save a custom preset, like a Hiss Reduction Process, that is saved as part of the application settings xml file and not the presets?

And I did just export the app settings xml file right now!

Thank you for your help.

Susan

ryclark
Participating Frequently
April 6, 2018

Sorry, my bad. I had confused Exporting/Application Settings with a non existent Export/Audition Settings. Also there is confusion because the Import/Application Settings allows you to select any of the settings .xml files including Effects Presets to import. Export only seems to do the Application Settings.xml file which is how Audition is set up when you open it but none of the other settings files.

Maybe we need a new feature request for all Audition's settings to be Exported although, of course, you can do this manually yourself by copying the Settings folder somewhere safe.