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brynnahenika
Participant
May 29, 2020
Question

Help!! Audition is Insane!

  • May 29, 2020
  • 1 reply
  • 375 views

I have an Adobe Creative Cloud account and attempted to install the Desktop software onto my Macbook Pro. It installed, but every time I try to open it, it doesn't let me get past the log in prompt to log in to my Creative Cloud account. 

 

What should I do, or what can be done, to fix this?? 

This topic has been closed for replies.

1 reply

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
May 29, 2020

It's an installation issue, potentially involving a subscription, and we can't deal with those I'm afraid - no access to any information (which is exactly as it should be...) You need to contact Adobe support directly to resolve this.

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