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ricardo5FAC
Participant
Oct 20, 2020 5:35 PM UTC
Question

installation

Hi

I am having issues wiht my computer when i try to download Adobe audition.

it shows "update requirired" but i dont know how to upgrade the computer and get access to Audiuton.The wesbite is not giving me any option to talk to teqnical support either.

I am using a Macbook Air 2015.

HELP PLEASE !!!

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1 reply

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
Oct 22, 2020 4:42 PM UTC

Your Macbook Air 2015 has an i5 processor in it, but there's a very good chance that you are only running a 32-bit operating system - you'd have to confirm this. But if you are, then you need to upgrade this to a 64-bit system before you will be able to run Audition - hence the 'update required' message.

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