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Participant
April 15, 2020
Question

Losing entire sections of montage- clips gone- not offline

  • April 15, 2020
  • 1 reply
  • 354 views

Hello,

 

I use a windows 10 laptop, 64 bit operating system with plenty of data storage.

I'm running low on my C drive so saving into my D drive which has 1 TB of space free. However twice now while editing I've suddenly found that I've lost between 20 and 80% of my work.

The clips are gone. They're not offline, they're completely vanished. 

The first time I happened I thought it must have been a storage issue so I created space on my C drive so there was room in the Audition back up file. However it happened a second time.

It seems that although it appeared I was saving into my D drive, it was reverting to C drive and then not saving? This is an assumption... Not sure it's actually the case.

I'm now also backing up to my external hard drive every 30-60 minutes but I lose 8-10 minutes at a time while it saves and I'm on deadline.

Cheers,

Sarah

Anyone able to assist?

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1 reply

SteveG_AudioMasters_
Community Expert
Community Expert
April 15, 2020

If you run short of space on your C: drive you can potentially run into all sorts of problems, mainly with temp files. If you have an external disk, them store all your audio on that, for a start, and free up as much space as you can on the C: drive. If clips disappear - well these are only virtual anyway; they are only time markers on your original file. Whatever you do, it sounds as though your drives need reorganising. For any given project, create a separate folder and store a copy of all of your original files in that, along with the session file for it. If you have more than one project using the same files, then make sure that there's a copy of them in each folder. It's very easy to get lazy about this, but ultimately this is what is going to save you going mad. It's very hard to be any more specific than that, because we don't have your laptop in front of us!

1FinedayAuthor
Participant
April 15, 2020

Hi there,

I really appreciate your reply on both my questions. 

But just to be clear, I always back up all my files,.

I am currently using three drives- my C drive, my D drive (up to two TB of space) and my external hard drive.

All three have all the interviews and music I'm using as well as all my session files. 

The clips aren't there at all, they're completely gone, not just offline.

 

Cheers,

Sarah