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CapVideo
CapVideo
Participating Frequently
December 4, 2017
Answered

Markers Disappeared After Save As

  • December 4, 2017
  • 1 reply
  • 926 views

I don't know if anyone else has experienced this issue in CC, but I just lost about 30 markers from a WAV file I was working on when I did a Save As after applying an effect.  I don't recall this happening before.

I eventually resolved the issue by opening the original file, exporting the markers, then importing them into the new file - pretty clumsy.  Is this an issue with the latest CC?

    This topic has been closed for replies.
    Correct answer SteveG_AudioMasters_

    Well, I've just tried it here on the current release, and it works fine... are you absolutely sure you had a check in the 'include markers and other metadata' box?

    Your only other possibility was that you weren't saving as a wav file. You can only store markers in wav files...

    1 reply

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community ExpertCorrect answer
    Community Expert
    December 4, 2017

    Well, I've just tried it here on the current release, and it works fine... are you absolutely sure you had a check in the 'include markers and other metadata' box?

    Your only other possibility was that you weren't saving as a wav file. You can only store markers in wav files...

    CapVideo
    CapVideoAuthor
    Participating Frequently
    December 4, 2017

    Thanks for checking, Steve!

    Yes, ‘include markers’ is checked, and I only edit in wav.  It must have been a momentary glitch.  I’m just glad there was a work-around!

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