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billysurfmartin
Inspiring
December 7, 2017
Question

Media Browser

  • December 7, 2017
  • 2 replies
  • 340 views

Held for an hour at Adobe support.  No answer, so I'm reposting.  Ever since I upgraded to High Sierra, the location thats shows in my media browser section changes.  It is defaulting to a folder called 'Audio,".  Each time I record a new audio file, I have to manually navigate back to "desktop," "audio," where the file was recorded to.

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    2 replies

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    billysurfmartinAuthor
    Inspiring
    December 8, 2017

    Update:  I uninstalled and re-installed the program and it still doesn't work correctly.  I see the audio files but the media browser is not refreshing like it used to so I can see new files JUST recorded...

    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    December 8, 2017

    Hi billysurfmartin,

    Sorry for the inconvenience. Update might have reset the permissions. Please try the steps in this article fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

    Thanks,

    Vidya

    B
    billysurfmartinAuthor
    Inspiring
    December 8, 2017

    Thanks!  That did not work.  The permissions were already set to read/write.

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