Skip to main content
insyncnet
Participant
February 25, 2020
Question

Media Browser & Onedrive

  • February 25, 2020
  • 3 replies
  • 1595 views

Hi. Onedrive is not visible in the Media Browser anymore, with the current 2020 edition.  Please advise.

This topic has been closed for replies.

3 replies

Inspiring
April 27, 2022

We have fixed this issue in our latest Beta builds. Please try it out and let us know if you are able to get content showing up from the OneDrive locations directly, instead of navigating to a manually created shortcut.

 

You can try out the Beta applications from the "Beta Apps" tab in the Creative Cloud Desktop application

insyncnet
insyncnetAuthor
Participant
March 4, 2020

Bump.  This is still an issue. Any ideas?

 

SteveG_AudioMasters_
Community Expert
Community Expert
May 19, 2020

I will make some enquiries tomorrow. But...

 

I put it back on this machine, just to try it - and I have to say it works as expected. The only odd thing is that the OneDrive folder doesn't appear to be the one for the current user. Go figure...

 

So to see it on this laptop I have to go to user Steve, rather than Steve2 which is the login I'm currently using. But if I put a file into the OneDrive and look for it in the browser...

SteveG_AudioMasters_
Community Expert
Community Expert
February 25, 2020

My understanding is that Onedrive has a local folder in your machine that it syncs to (like Dropbox does). Is that not visible?

 

Personally I uninstalled Onedrive, as it's essentially a bit of Microsoft spyware...

Participating Frequently
May 19, 2020

Short answer, no it isn't showing...I'm having the exact same issue. Media Browser will not see OneDrive at all using Audition. I have many Premiere and After Effects projects and assets living in and using OneDrive, however the media browser will not see the local drive that OneDrive creates in my user folder. (Windows 10, fully updated Creative Cloud apps as of this morning). I cannot add files to a project with media browser. Dragging and dropping them in works and using the "import file" dialog works just fine with OneDrive, just not the Media Browser itself with either filter selected (all media or supported file types). Would love some advice, but think this is a global bug. Cheers!

Participating Frequently
May 19, 2020

P.S. btw @SteveG_AudioMasters_ I hear your good advice on getting away from OneDrive and will, but this issue is still prevalant and will trip up many customers. Is a frustrating one to troubleshoot with no resolve and is a time sink. Thanks!