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Participant
December 11, 2016
Question

Missing bits of VO and "pops" on exported wav file

  • December 11, 2016
  • 5 replies
  • 327 views

Hello all, hoping someone could give me some insight to my problems.

I am a video editor who recently started using Audition to do small audio mixes using the essentials panel. I will give my workflow and then my problem. In Premiere it was just one layer of interview audio and one layer of music. I used the "send to audition" menu to send to Audition. Once in there in a multi-track session I did all my tweaks using the essentials panel and remixed the music to fit and key framed it up and down under the voice track. That's it. I listened back to it and was happy. I went file, export, export multi-track, selected wav and left all the settings at default.

Once exported and pulled into Premiere, random bits of the voice track are missing, you hear the person talking, its disappears and comes back. The background music is still there and the voice is gone then it comes back after a few seconds. It was in three points within my 2min 30sec video. Then there were also "pops" in the audio on each of my audio edit points even though both in Premiere and Audition there were none when playing back. Back in my Audition project it still sounds fine when played back.

Any idea what would cause this and any ideas how to solve it?

If of any use my machine is a PC, Dell T7600 workstation, Windows 10, Dual Xeon Hex core processors, 64GB Ram, Firepro W7100 gfx card. Audio is run through the integrated sound device the machine came with whatever that is.

Thanks in advance.

Cheers

Tim

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    5 replies

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    December 11, 2016

    timc54768608 wrote:

    Once exported and pulled into Premiere, random bits of the voice track are missing, you hear the person talking, its disappears and comes back. The background music is still there and the voice is gone then it comes back after a few seconds. It was in three points within my 2min 30sec video. Then there were also "pops" in the audio on each of my audio edit points even though both in Premiere and Audition there were none when playing back. Back in my Audition project it still sounds fine when played back.

    Any idea what would cause this and any ideas how to solve it?

    Well you're right - it should work fine, as this is all basic stuff. Firstly, I'll be the first to admit that I have no idea of exactly what's causing this to happen - except to say that if the files still play fine in Audition, and as there haven't been any reports of the export function failing that I'm aware of, then the problem could potentially be with Premiere's re-import. On the face of it, It doesn't sound like a session file problem though.

    What will (hopefully) happen next is that the developers will see this thread, and they'll be in a much better position to render some assistance...

    Participant
    December 14, 2016

    Thanks Steve, hopefully they do. :-) I think its either on the render before export or something in the export as its the exported .wav that has the faults before I import it into Premiere.

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    December 14, 2016

    If you replay the exported wav files in something like Windows Media Player, are the clicks and pops there then? I'm not aware of any particular exporting issues...

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    December 11, 2016

    Which versions of Audition and Premiere?

    Participant
    December 11, 2016

    Hi Steve, both are the 2017 CC versions. Thanks.