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kens89594888
Participating Frequently
February 26, 2017
Answered

Moved to SSD. Au3 can't be activated manually or online. Help!

  • February 26, 2017
  • 1 reply
  • 407 views

I cloned my C: drive onto an SSD. Au3 will now not open - it needs to be activated. I can't enter the activation code manually, which I have written down. The activation server is unavailable, so I can't get activation online. My Adobe account, which I accessed through the e-mail from 2012 thanking me for registering Au3, says I have no registered products. It used to be listed there, along with the activation code. I NEED to use this program daily. How can I reactivate it? I can't even contact anyone at the company. WTF?

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Correct answer John T Smith

CS2 + Acrobat 7 + Audition 3 (AND EARLIER) Activation Server is gone, so read below

https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html?promoid=19SCDRQK

You MUST use the special version and serial number on the page, not your original disc or serial number

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
February 26, 2017

CS2 + Acrobat 7 + Audition 3 (AND EARLIER) Activation Server is gone, so read below

https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html?promoid=19SCDRQK

You MUST use the special version and serial number on the page, not your original disc or serial number

kens89594888
Participating Frequently
February 26, 2017

Thank you for the help. I re-downloaded and reinstalled the program following the link in your post, and all is well again. I appreciate that you responded, and so quickly.