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Participant
Jun 24, 2021 2:56 PM UTC
Question

My Adobe Audition is not opening

The program suddenly stopped working. The following sentence appears: "Code execution cannot continue because MSVCR11o.dll was not found. Reinstalling the program to fix the problem." I already uninstalled and reinstalled without success. What do I do now?

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5 replies

SteveG_AudioMasters_
Community Expert
Community Expert
Jun 24, 2021 7:00 PM UTC

The first thing to try is downloading the CCcleaner app and use this to uninstall the software. The problem generally with uninstalling is that it won't necessarily remove the C++ Microsoft libraries, and it's one of these that is corrupted - that's where the .dlls live. CCcleaner does a more comprhensive job, which is why it exists. If the library is removed, then reinstalling will automatically create a new version of it, hopefully without errors.

 

You should be able to get to an appropriate download of the app here. 

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Participant
Jun 25, 2021 1:21 PM UTC

Are there any thoughts or insights on this issue if you utilized the CCcleaner app and Audition is still not opening and giving the MSVCR11o.dll message? Thanks!

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SteveG_AudioMasters_
Community Expert
Community Expert
Jun 25, 2021 6:13 PM UTC

If you've tried that and it still doesn't work, then you need to reload and re-install the whole C++ library. Also you need to find out how you got to the state of losing the dll, because that's not normal.

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