My CC element 12

Question

My computer crashed and I had to reinstall Windows 7. I lost the CC element 12 I bought and downloaded few years ago. I still have the number with 2 digits I used to download the program years ago. How can I get back my CC element 12?

David Arbor · Answer

Where did you buy it from? Also, which program do you mean when you say CC Element 12? There's Premiere and Photoshop elements, but no Audition Elements, and you posted this in the Audition forum.

Your best bet is to contact Adobe support Adobe Help Center to see if they can provide you with a download link, but make sure you have the proper software you're looking for. They should be able to give you information if you provide them with your serial number.

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