Skip to main content
E
edwin245878771o7a
Known Participant
July 11, 2023
Question

No audio playback suddenly. Please help.

  • July 11, 2023
  • 4 replies
  • 2468 views

Hello, The audio from audition is no longer working, with no indication as to the issue. I've tried several fixes and none have worked. I even tried deleting and reinstalling, as well as using an older version and it didn't work. 

 

Please help, as no solution has worked thus far. I made a previous post detailing the issue more thoroughly, but it has had no interaction. 

 

Thank you 

4 replies

A
Andy_Hicks3361
Participant
October 12, 2025

Hey. This is happening to me, and NOTHING I've done (changing the device, switching to WASAPI, using ASIO) actually fixes it. 

 

I need this software for my job. A lot of people neeed this software for their jobs. By not addressing this issue, you are preventing people from doing their jobs. Fix this or I switch to another product. 

fi3b3r
fi3b3r
Participant
August 7, 2024

I had exactly the same issues. I am using now the beta version.

D
Community Expert
DeanUtianCommunity Expert
Community Expert
July 14, 2023

It is worth keeping the same question in one thread rather than creating a new one. Could you give more detail to your issue? Can you not hear audio played within Audition but you can hear it outside of Audition?

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    July 14, 2023

    There's a lot more detail on the original post, so I've merged it with this one. Incidentally, I have absolutely no idea what is causing this behaviour (except that it might be OS-related), especially as it appears to be random - hence no reply.

      D
      Community Expert
      DeanUtianCommunity Expert
      Community Expert
      July 14, 2023

      Thanks for merging @SteveG_AudioMasters_ 

        E
        edwin245878771o7aAuthor
        Known Participant
        July 11, 2023

        I've been using adobe audition for years for voice-over work, and there always seems to be an issue that randomly happens. This time, it's the audio playback. For one of my monitors, I use a TV and use its speakers for my playback. I've done this for years with no issue. Then suddenly it stopped working. I checked the audio hardware settings, changed my playback to my audio interface, and used the headphones I use to listen to the monitor of my recording, and it worked for the playback...But, when I closed the program and came back to work on my project, it also stopped working suddenly, with no indication of what the issue was.

        So, now the playback for my TV and my audio interface is no longer working. The XLR mic I use, on the same audio interface, works fine. It can record (I can see the waveforms)but there is absolutely no playback. I went to see if the audio mapping was an issue; everything was in order, and nothing was different. I checked my audio drivers (I use MME, but I also tried ASIO and WASAPI. The latter I never use normally), and nothing seemed to solve the issue. I am not the most tech-savvy, so when things like this happen, it's bewildering to me, especially because there has literally been no change on my part, not even an update to my system. 

        My previous issues of having random static were solved by switching the USB cable for my audio interface to a different port on my PC. Every time this happens (which, again, happens randomly with no change on my part) I just switch ports again. With my monitor, there is no USB port because it uses a HDMI. The playback works for literally every other thing I use my system for, just not Adobe. I went into my system setting and made sure they recognized my TV as the default, and it was, just like how it was set before. 

        If anyone can shed some light on a fix for this problem, or at the very least, why Adobe does this, it would be awesome. I have these projects due soon, and it would be super annoying if I had to keep exporting it as an MP4, listening to it, writing time stamps for corrections, and just hoping it's correct. 

        I would provide a screenshot, but I am uncertain that would help. 

        Thank you so much for your time! 

         

          D
          Community Expert
          DeanUtianCommunity Expert
          Community Expert
          July 14, 2023

          From what I understand, you can't hear the audio when playing from Audition but can if you play the file outside.

          Could you screenshor the settings in - Edit > Preferences > Audio Hardware...

          If you change your Default Output to something else, like your computer speakers or a headset you plug in, does the audio work with them?

            E
            edwin245878771o7aAuthor
            Known Participant
            July 15, 2023

            Thank you for your reply. 

             

            Yes, that is correct. 

            When I change my default output to any other speaker, it still doesn't work in audition. It's odd, because it happened to the TV speakers and then I used a pair of headphones through my audio interface, and it worked, but when I closed my session and tried to use my headphones again, it stopped working. Now nothing I've tried has worked. I also tried some old Logitec speakers, and it didn't work. 

            Here is the screenshot, I hope this can shed some light on it. 

             

            Thanks again. 

              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices