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Kyle_FN
Kyle_FN
Participant
February 16, 2019
Question

No Output on Playback (Total Noob Question)

  • February 16, 2019
  • 1 reply
  • 205 views

OK so I want to preface this with the up-front statement that I am brand new to Adobe Audition, and only a casual/novice with sound editing software, and I admit this is a total noob question that is likely to infuriate the majority of you who read this, so please just forgive me for my ignorance in advance, but here goes...

I can't hear anything when I playback the audio I just recorded, and I can't figure out what setting I'm missing, or forgot to set/adjust to fix this.

So let me start with the hardware setup:

Dell XPS 13 using the built in sound card, "Intel Smart Sound Technology" (SST) (if you need any other PC specs I'll be happy to give them, but I figure this was the only important one for this issue)

I have a Samson GoMic plugged in via USB

The OS is Windows 10 Pro, fully updated, public releases (no preview builds as this is also one of my work computers)

I have designated the internal sound card/speakers as my default device and default comms device for playback in the Sound settings for the OS, and the Samson GoMic as the default device and default comms device for recording as well:

In the Audition app I mirrored these settings: internal sound card is default playback and Samson GoMic is default recording; I've also verified the recording and playback channels match this as well:

And...

And I did a little test recording of some voice and the visuals seem to verify that audio data was captured, and when I playback the visuals seem to indicate it's attempting to playback this data, but at max volume I do not hear the recording. I hear all the system noises so I know it's not muted, and other things produce sound (YouTube, Spotify, et al). But I can't get anything from Audition ... help??

This topic has been closed for replies.

1 reply

ryclark
ryclark
Participating Frequently
February 16, 2019

There are a couple of things here. In your second image it states that Sample Rate: Input 44.100 / Output 48000. In order for Audition to work properly these should be identical for Input and Output and should match the setting that you have inside Audition. This situation is partly brought about by having two different audio devices one selected for Input and a different one for Output. Normally audio software like Audition want to have both the input and output devices the same. This is particularly so if you happen to be using a USB microphone which with the Samson GoMic also provides a headphone output feed. You can see that in your first picture Windows Sound says that the Samson GoMic is ready and some audio signal shows on it's meter.

So the easiest thing in your setup is to plug some headphones into the GoMic headphone socket and you should be hearing audio there OK. Also in order to stop any other problems you need to set the Windows Sound Intel Smart Sound to also be 44.100 sample rate. To do so click on the Intel icon to select it and click on Properties at the bottom to open settings.

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