Nothing will Open

Question

I've had Adobe products for years with zero problems. Recently I filled up my C: drive and moved my Adobe CC apps to my new D drive, a 500 GB SSD on my Windows machine using the CC launcher app by changing the install location to D. They all installed fine, or so I thought. Now I am trying to open Audition (but this is true for all my apps) and nothing will open. I click Audition in the Start Menu and the wheel spins and then nothing happens. I open the folder and double-click the Audition app icon and nothing happens. I run it as administrator and nothing. I have rebooted, deleted all the apps and reinstalled them, deleted the Adobe folder and reinstalled it, nothing opens at all. I have no idea what is causing this.

SteveG_AudioMasters_ · Accepted Answer

In the case of Audition, just the act of trying to open it generates a log file even if it's not successful, and that's what the developers need to see in order to ascertain what's happening with your machine. For more details about how to process this, see this thread: Audition Crashed. Now what? - and when you've generated the report, send it to audbugs@adobe.com rather than here; that way it will be dealt with directly.

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