Opening Webex-generated mp4 in Audition: audio tinny and choppy

Question

I conducted an interview recently via Webex, and the recording Webex provides is an mp4 format file.

I can easily open the file in Audition and play it, but compared to playing it in Quicktime, the audio is really tinny; and playback in Audition is choppy, even though I'm on a prett beefy Macbook Pro with most other applications closed.

I only care about the audio and not the video, and plan on turning this in into a podcast. What's the best way to extract only the audio portion of an mp4 file? How do I get it to sound as good as it does in Quicktime?

spawlow · Accepted Answer

Solution I found: I opened the Webex mp4 file in Premiere Pro, did Export -> Media and choose Waveform, and saved the file.

I then opened the new WAV file in Audition, and the audio quality was perfect.

SteveG_AudioMasters_ · Answer

I don't think it's made it to the current release yet, but the beta version of Audition (available on the CC app) apparently has a new higher-resolution MP4 decoder in it. Give that a try!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.