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robinl75025891
Participant
March 15, 2017
Question

Please Help! Lost Recordings After Crash Even Though I've Been Saving!

  • March 15, 2017
  • 3 replies
  • 2097 views

So I've been working on this audio project the past week and I have been diligently saving because I was afraid of crashing and losing things. Here the series of events:

  • I had been saving my file (File > Save) every 10 mins or so while working on it
  • An hour ago, Audition stops responding and after waiting awhile I decide to Force Quit
  • When I reopen, it asks if I want to recover the files, I say yes
  • Then it opens the files as they were DAYS ago! Long before hours and hours of work and countless saves!

How could this happen? I'd understand if I had been careless and hadn't been saving, but I've been saving my files regularly! Yet when I go to open those same files I had been saving over before the crash, it just opens a much earlier version of the file???

PLEASE help, I have a due date and I'm swamped with work! I had almost finished this project and if I can't find a way to retrieve those files, then I'll have hours of work ahead of me remaking it. I'm so upset and panicking with deadlines and other projects waiting for me its just too much!

    This topic has been closed for replies.

    3 replies

    Participant
    December 13, 2020

    This has happened to me too. Really disappointing does anyone know how to access the files. I did save it. Why is audition like this??

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    December 13, 2020

    Well, we can't really tell you anything about this specifically, because you haven't told us anything at all about what has happened - not even whether it's on a Mac or a PC.

     

    But that said, people regularly assume that the default settings for backing up session files (and those are the only things that are backed up, not the audio) are the right ones, and they may well not be. I'm going to give you some suggested settings for the Auto Save and Backup section of Preferences. If you do anything other than this (especially, for instance, selecting Creative Cloud files as an option), then all bets are off. 

    So keep your audio and the session file in a folder of its own, per session. Audition will generate a separate backup folder within it. I do this for all sessions, and I do this commercially. I've never lost a single session. Ever.

    Known Participant
    August 24, 2022

    hi I am a bit confused by this. keep your audio and the session file in a folder of its own, per session. 

    Participant
    October 26, 2020

    I just had the exact same issue happen. Weeks worth of work are deleted after the system crashed. Is there any way  to retrieve those files? Why does this happen so frienquently when using the lates version of Audition? 

    SuiteSpot
    Inspiring
    March 15, 2017

    By the time you have made that post it is probably too late.

    What version of Audition are you using?

    If it is a recent version then there will be a sub folder called "Backup" which should contain a number of sesx versions of the session - if not then chances are you are not going to be happy.

    When you say you 'saved' did you just press save or did you actually make a backup copy of your work - given that what you are working on is probably important I'm really hoping you did but I'm guessing you didn't?

    I'm also guessing that the 'recovered' version (the one from a much earlier time) has been saved or did you exit without saving it?

    I'm happy to look at the session file but chances are that it is already too late.

    I know it doesn't help but making backups is crucial - this application may help to make that task easier in future

    SESBackup - Adobe Audition® Session File Backup Utility

    ryclark
    Participating Frequently
    March 15, 2017

    What files were you saving when you say you did File>Save every 10 mins.? Also as SuiteSpot asked which version of Audition are you running and on what computer system? More details the better to try and understand your problem.