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benp3673072
benp3673072
Participant
December 14, 2019
Question

reading /writing disk error upon opening

  • December 14, 2019
  • 1 reply
  • 2497 views

Had to upgrade Macbook to highSerra just to able to install Audition2020. Its been working fine since Wednesday but now on Saturday, I get 

"adobe has encountered an error reading or writing to disk, we recommend you save and restart" everytime I open it, or even try to open a blank waveform or MP3. 

 

I have sent several reports to Adobe but i need a soloution fast. 

Really dont knwo what todo. I cant use at all. 

This topic has been closed for replies.

1 reply

SuiteSpot
SuiteSpot
Inspiring
December 15, 2019

The obvious things to consider are:
1. Is there enough free space on your hard disk

2. Do you have permission to write to that drive

3. Was there another drive plugged in when you did the install

4. Is the hard drive damaged

5. Try saving your preferences and then deleting them

benp3673072
benp3673072Author
Participant
December 15, 2019

1) yes, 100+GB free 

2) Should do, not sure how i find out? 

3) No

4) hope not, it runs fine everywhere else, but how do i find out? 

5) how? 

benp3673072
benp3673072Author
Participant
December 16, 2019

UPDATE. 

I uninstalled and re-installed, this seems to work for about 1-2hours of editing. Saved and mixed down some files. 

I then closed Audition, reopened it an hour later to get the "could not write to disk" notification. 

Since i closed it i had made NO changes to any function, preference, or sound set up on my Mac. 

Can also see no issues with my Harddrive.

This is becoming very frustrating as I use the product regularly and it has become close to unusable despite costing £££. 

 

Does adobe offer remote access help?  

 

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