Service Provider is Trying to Convince me that an Upscaled .Wav is Just as Good
A service provider was supposed to record a .wav file for me with Sample Rate: 48 kHz and Bit Depth: 24, to match other .wav recordings which had already been recorded with Sample Rate: 48 kHz and Bit Depth: 24.
Instead they recorded it with Sample Rate: 44.1 kHz and Bit Depth: 16. Having acknowledged their mistake, they now say they've "fixed" it by converting it to Sample Rate: 48 kHz and Bit Depth: 24.
The properties of their "fixed" file do now show Sample Rate: 48 kHz and Bit Depth: 24. But my understanding is (and everything that I read on the subject says) that such a conversion / upscale is a scam of sorts, and that, even though the file size is now larger, the audio quality is not - and cannot be - improved.
They, however, insist that I'm wrong, and refuse to re-record correctly. When I point them to information on the subject online, they tell me it's wrong.
Are they right, or am I? And, if it's me who's right, what can I do and/or tell them to convince them of that?
Thank you so much for the help.
