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August 31, 2026

Specific Keyboard Shortcuts save and work until I quit Audition and Restart, then gone.

  • August 31, 2026
  • 1 reply
  • 6 views

The last update I did for Audition (26.3.0.79) lost all my custom keyboard shortcuts. If I remember right, the update glitched and I had to uninstall and reinstall Audition. I added my custom keyboard shortcuts again and all of them work fine except for two shortcuts to two custom favorites I created. Every time I quit Audition and reopen, those two shortcuts are gone, all the rest are still there, include 3 other shortcuts to custom favorites. I have tried using different keys combinations as shortcuts but it still happens. It’s as if there is a limit of 3 shortcuts to custom favorites. I am using a relatively new iMac with M4 processor. Tahoe 26.5.2.

1 reply

Rag and Bone
Community Expert
Community Expert
August 31, 2026

Really don't know what’s going on here, but I wonder if something’s amiss with the permissions for your pref files. Did you restore your favorites file as well as your shortcuts?  

In case you don't know, those files are here: 

/Users/-username-/Library/Preferences/Adobe/Audition/Version~/

You might try renaming the files in your current version, and copying over the files from a previous version to see tf that helps. Just a shot in the dark idea.