Trouble installing Audition 3.0 on Windows 8...

Forum|Forum|12 years ago
April 9, 2013
3 replies
15401 views

Hi,

Just got a new Samsung laptop with Windows 8...this is all new to me..I'm used to my old XP laptop but it was ancient. I'm getting frustrated because the main program I wanted to use - Adobe Audition 3.0 - doesn't seem to want to install on my new laptop. The installation begins, even the official Adobe extractor makes a folder for the program files, asks me if I'd like to install Audition, I click "Yes", it starts to install....then when I get to selecting which language, I click on "English". At this point, the installer just disappears. Nothing. No confirmation of anything, no error message. I've tried this over & over...

Also I've tried to use Compatibility Mode with no luck. When doing it that way, a box comes up that says something like "Did the program install correctly...select Yes if so, or No to troubleshoot...". If I select "No", the window doesn't offer any solutions. Another weird thing--on a whim I took this laptop into a computer repair place and explained what's happening. Everyone working there had never heard of this happening. They even called their main tech who was off work that day, and he was intrigued and stumped, having never seen this kind of an issue. The best they could come up with was for me to re-install Windows 8, which seems very excessive to me. I'm told Windows 8 has some "glitches", although I have no idea how true that is.

I do understand that some very old programs aren't compatible with Windows 8. But I have heard/read multiple people say that they are using Adobe Audition 3.0 on Windows 8 and that it works fine.

I'm hoping this is something easy to figure out. I did try to search around online and here before posting this, but couldn't find a solution. Many thanks for any suggestions or input!

Version 3 and earlier

This topic has been closed for replies.

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MattLHx

Participant

I spent hours on this and finally got past the same error. First off... I had this issue on my Windows 8 Pro machine, but not my Windows 8 (standard) machine. That may not be a factor here. Just sharing that fact.

My resolution was to simply run the .msi and not the standard installation .exe. In doing so, I get an error in the middle (something about not being able to write to a memory block) but I ok'd past the error and the install completed. The next problem was easier to fix: When I ran AA 3 I got that error about an unsupported sound card. I just went ahead and put the AA 3 executable into Windows XP Service Pack 2 compatibility mode and now all is well. It's installed and working like a charm.

That worked for me. Hope it helps others. Good luck.

SteveG_AudioMasters_

Community Expert

MattLHx wrote:
I just went ahead and put the AA 3 executable into Windows XP Service Pack 2 compatibility mode and now all is well.

I suspect that this is the key to the whole thing...

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MattLHx

Participant

Not for the install blocker. One of my first attempts to get the install to work was to put the setup/install .exe into XP SP2 compatibility mode. That did not allow the install to proceed. It still died right after selecting the language.as the initial poster described. The install workaround for me was only achieved by using the .msi and avoiding the traditional .exe.

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fotwaudio

Participant

I've got exactly the same situation - I bought a new Samsung Laptop, and want to install Adobe Audition 3.0, which I was running on my old laptop, and I go through the same scenario, with it cutting out, after asking what language do I want for it. There is not much info around about it, either.