Skip to main content
bryan_radio
bryan_radio
Participant
July 25, 2019
Question

Unable to launch Audition by double-clicking audio files within Dropbox folder.

  • July 25, 2019
  • 2 replies
  • 809 views

Hello,

I use dropbox desktop app at work and at home so I can edit audio files from either location.  I have been working this way for several years, but since upgrading to Audition 2019 this has stopped working.  It works from any other local folder as well as Network drives, but since upgrading to Audition 2019, I cannot open audio (wav/mp3) files from within my local dropbox folder by double-clicking the file.  My home computer has Audition 2018 and this option continues to work at home.

I can open audition first, then open the file that way.  I can also copy the file to my desktop and double-click to open and edit it.  But both of those approaches take extra time, which in radio I do not always have.

Audition is already set as my default app in Windows 10 for audio files.

Any help would be appreciated!

Thanks!

-Bryan

    This topic has been closed for replies.

    2 replies

    JamieBuckVO
    JamieBuckVO
    Participant
    September 12, 2019

    @brian_radio having same exact issue. I've tried everything to fix - nothing works. Did you find a resolution?

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    July 25, 2019

    Right-click on a file of the type you wish to open in the Dropbox folder, click on Properties and you'll get an option to change the app it opens with. Works fine here - I just updated mine.

    bryan_radio
    bryan_radioAuthor
    Participant
    July 25, 2019

    I've done that and it still doesn't open the file.  It launches the app, but doesn't open the file.  And only in the dropbox folder.  Very strange.

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    July 25, 2019

    I checked it again - double-clicking on a file in Dropbox starts Audition, and opens the file. I've set it to open wav and mp3 files directly, and it opens both fine. Are you running Audition as an Administrator user? Not doing so has been known to cause a few issues...

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices