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Participant
February 7, 2019
Question

Volume keyframes deleting themselves

  • February 7, 2019
  • 1 reply
  • 250 views

Hello,

I have build 11.0.1.49 of Audition CC, and am currently in the final stage of finishing off a 55-minute radio documentary.

Alarmingly, when having a listen through to a mixdown of the latest edit, I found that two pieces of music had had all the keyframes removed from them to fade them under speech. These keyframes had deleted themselves without any action from me.

Is this a known error? Is there a bug?

Many thanks.

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    1 reply

    ryclark
    Participating Frequently
    February 7, 2019

    I believe that there was a bug but that was some time ago. You seem to be running quite an old version of CC 2018. There were several updates following yours even before the CC 2019 v.12 came out. So you should really update your installation.

    angmeringAuthor
    Participant
    February 7, 2019

    Interesting, thank you. I thought it was auto-updating new versions... I shall investigate why that's not happening!

    ryclark
    Participating Frequently
    February 8, 2019

    You need to have the Adobe Creative Cloud desktop app installed to keep an eye on and install updates.

    https://creative.adobe.com/products/download/creative-cloud