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RobotPirateMedia
RobotPirateMedia
Known Participant
August 25, 2020
Question

Why does Audition randomly stop recording

  • August 25, 2020
  • 1 reply
  • 3756 views

Hi guys,

 

Quick note: I copied and pasted this post and made a few tweaks for my own set-up as the OP hit every single point I was going to write.

 

I run a Dell XPS 15 (2018) 1TB SSD 32 GB RAM 64-bit Windows 10 operating system and a Nvidia GTX 1050i that offloads 8g of RAM if need be, and I'm having trouble recording my podcast. I usually have my laptop connected to a Kensington sd5300dt dock via USB-C and the dock also has a 4K monitor connected to it via HDMI.

 

In terms of audition, I record in multitrack mode, and I'm usually recording myself and 2 other hosts on my Presonus Audiobox 1818 VSL. What I usually do is I open the audio hardware, change the drive to ASIO and then find the Presonus for the output and input. Then I arm each track onto a Mono track Line 1, 2 and 3.

 

I put my computer in airplane mode last time to see if it would make any difference, and it didn't... it still stopped recording a few times during a one hour conversation.

 

It has been so incredibly frustrating as it really interupts the flow of the conversation and it's embarrassing with my guests. I was wondering if you could recommend some things to try to resolve this issue?

 

I have a feeling it has to do with Windows Sounds...  but I don't know how to fix this issue... I saw a member had said to use an interface with its own driver... and I thought the Presonus had its own driver so I wasn't sure.

 

In terms of where I'm recording to... I've tried all sorts of methods... I've had the Disk Cache on various external drives and on the local drive while recording to either the local drive or to an external hard drive... I've tried every arrangement and various combinations and it still randomly stops.

 

I've followed every optimization guide I can find and I don't quite know what to do. I really don't want to give up Audition despite finding that may be the only option. 

 

Any suggestions would be great as I know my machine and the interface are very capable to do basic multitrack recording... I just need to understand why it keeps stopping!

 

I really appreciate the help! 


Thanks everyone!

 

    This topic has been closed for replies.

    1 reply

    RobotPirateMedia
    RobotPirateMediaAuthor
    Known Participant
    August 25, 2020

    To add to this, I cannot use my ASIO interface as an audio output to listen to recorded audio with effects or it gets super laggy and broken up. For over a year, I have plugged in a Soundblaster G6 external soundcard to do my editing. It has recently started to do the same thing where sporadically, the audio will become slowed, laggy and broken.

     

    Audition is just breaking down left and right. I ran a test and recorded a 2 hour unbroken stream of 3 inputs on Reaper and had absolutely no issues.

     

    Please help Adobe! I don't want to lose you!

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    August 25, 2020

    It sounds like your problems here are not Audition, but your computer. If you have a machine that starts lagging behind and becoming non-responsive (especially with an ASIO driver) then something within it is attempting to take it over and steal processing cycles. We can't tell what that is, but a few starting points would be Wifi polling, agressive anti-virus software, and almost anything else running in the background that doesn't need to be. With the antivirus software for instance, having it scan everything that's being written to a drive is inevitably going to screw your performance significantly - you really can't allow it to do that; you need to wire-fence some of it so it's not scanned. It's this sort of thing (and not having the OS optimised for audio in general) that causes these sorts of problems.

     

    Manipulating audio on a computer is not like 'mormal' computing - it has completely different timing requirements, and not setting them up correctly will inevitably lead to major problems. If you do a google search using a term like 'optimise Windows 10 for audio use' you will find a lot of information about what you should do.

     

    There is one other thing. Since you've said that it works okay with Reaper, you might like to try resetting all of Audition's preferences back to their vanilla settings and see if that restores any sort of normality. This is very easy to do; just restart Audition with the Shift key held down.

    RobotPirateMedia
    RobotPirateMediaAuthor
    Known Participant
    September 19, 2020

    Hey Steve!

     

    Very much appreciate the response. 

     

    Regarding the computer - I agree, though I don't think it's open processes. I regularly practice shutting everything down I possibly can prior to using Audition and the problem persists. I'm only using the Windows Defender anti-virus software. The computer itself is optimized to every setting I can find in every forum imaginable and the problem still persists. 

     

    My best guess on this one is that the XPS 15 9570 has had some reported issues with the cooling system in that it sucks real bad. I'm assuming that the CPU is getting too hot and causing it to overload far faster than it would if it were properly cared for by Dell's manufacturing team. I've ordered a huge Dell XPS tower that has a far better cooling system, an updated 10th gen i9 processer, double the RAM and a bigger better GPU to offload from the RAM. If this doesn't solve the problem then I believe it is indeed an Adobe issue.

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